The Product Coalition

FEBRUARY 5, 2021

After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. After graduating in 2013, she moved to London, U.K. She now wanted to work with technology in a way that allowed her to be part of the product development process.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

The Accidental Product Manager

FEBRUARY 7, 2022

They focus on a new product development definition that includes organic ingredients, personalized service and customization of their products, such as serum meant for a specific type of skin. The skin-care line, launched in 2013, has proved to be one of the most successful of the new brands. billion by 2023, up from US$532.43

Branding 123

Branding Product Management Product Manager Reporting Tools 123

ProductPlan

MARCH 31, 2021

After a decade of working with others to launch successful SaaS products, I took the plunge to launch a startup in 2013. In ProductPlan’s 2021 State of Product Management Report , we learned that 27% of product managers said they wanted to start their own company in the next 10 years. Startups fail more often than not.

Product Management 98

Product Management Product Manager Product Research Customer Experience 98

ProductPlan

MARCH 31, 2021

After a decade of working with others to launch successful SaaS products, I took the plunge to launch a startup in 2013. In ProductPlan’s 2021 State of Product Management Report , we learned that 27% of product managers said they wanted to start their own company in the next 10 years. Startups fail more often than not.

Product Management 95

Product Management Product Manager Product Research Customer Experience 95

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. When you’re in the startup phase of a company, speed of shipping, and shipping uncomfortably early so you can learn what actually works, is essential for success. Context: where we’ve come from in trying to move to outcomes. First some context.

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Onboarding KPIs Framework Product Research User Testing 281

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

User Testing 123

User Testing Weak Development Team Onboarding KPIs Customer Experience 123

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I mentioned starting in 2013. Video, Slides, & Transcript below. Upcoming Events. Transcript.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Gainsight

JANUARY 10, 2022

TL; DR (Too Long; Didn’t Read): Gainsight acquired SaaS Community Software leader inSided! Back in 2013, when Gainsight was a 20-person company, we recognized that there was a new community of people without a “home.” It turned out that 300 people attended the first Pulse conference in 2013 – and that was without my mom and dad!

User Testing 27

User Testing Presentation Feedback Software Research Software 27

Userpilot

MARCH 7, 2024

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. What started off as little more than an experiment has paid dividends.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in SaaS. Women in SaaS. What is your background?

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

SEPTEMBER 19, 2019

It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. A lot has changed since Close started teaching people and startups how to sell. We’re not really a startup anymore. to Close.com.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. When you press people enough, they say, “Well actually, the spring dug into my back,” or “I got this shitty email report that wasn’t good enough, and I needed something better.”. Why is that?

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Intercom, Inc.

MAY 14, 2018

53%: Consumers are 53% more likely to shop with a business they can message ( Facebook Nielsen report, 2016 ). 76%: Buyers are most willing to exchange their information for white papers (76% were willing), eBooks (63%), webinars (79%), case studies (57%) and third-party/analyst reports (66%). Conversion. Content marketing. Conversion.

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. Founded in 2013 to become a world-class digital product design agency, UX studio provides each client small teams of designers and researchers. We call it uxfol.io, and UX designers have made it a popular online portfolio platform.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

MAY 12, 2020

And then two, design the right solution for them. Or I’m reading the research team’s report. Des: You’re sort of tuning a system in a sense. “Hey, our average customer’s probably a CEO of a small startup.” So that’s what it is, at least in my definition.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. He also co-founded RetraceHealth in 2013, a direct primary care medical practice that went on to raise over $7 million. Lean Startup! Lean Startup!’ and he assured me that I would.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Andrew Chen

NOVEMBER 13, 2018

The growth team was originally created in 2013, founded by Ed Baker. It experimented with a ton of different organizational configurations – I joined a few years after it was created and spent about 3 years there, and spent most of my time on driving growth on the rider side of the platform. It was all up and to the right.

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million How has it changed?

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. You can follow and message Li on Twitter if you have thoughts about the piece.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Mind the Product

APRIL 3, 2017

We’re a startup, but entirely funded and owned by the Open University (OU). To lay the technology foundation that allows the product to be iterated rapidly. We launched the website on time in September, and ran our first course in Oct 2013. For example, we visited the Government Digital Service and the Guardian.

Agile 142

Agile Product Research Reporting Tools Vision 142

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. It’s going to take a whole new solution to tackle the problem, and Mark Little is one of the people leading the charge.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208