Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. The initial vision was to. This vision gave us something to aim for. 2014 – Testing and Growing the Team. It’s hard to distill five years into a blog post, let alone a summary paragraph.

User Testing 114

User Testing Weak Development Team Onboarding KPIs Customer Experience 114

Department of Product

MAY 22, 2020

At the time, back in 2014, this was so much easier than having to navigate around using Google Maps. Feature depth vs. breadth explained The depth vs. breadth debate is more common for startups to consider than larger corporates. But as real as these frustrations are, it’s also worth asking: what if features actually do matter?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Arpit Rai

OCTOBER 29, 2019

I just realized that I had not cross-posted my responses on the AMA on my Medium blog. Work pro-bono part-time for 10–15 hours a week for an early-stage startup on their product. I’ve explained this in a series of blog posts here. I wrote a long blog post on this actually. I don’t know why this is so but it works.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Arpit Rai

OCTOBER 29, 2019

I just realized that I had not cross-posted my responses on the AMA on my Medium blog. Work pro-bono part-time for 10–15 hours a week for an early-stage startup on their product. I’ve explained this in a series of blog posts here. I wrote a long blog post on this actually. I don’t know why this is so but it works.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

UX Studio: Product Management

JULY 9, 2021

Our UX blog is constantly updated with articles for bot UX professionals and company owners, and we hold trainings for individuals and for businesses. We work with companies of any size from many industries: Growing startups to well-known companies such as HBO, Google, Netflix, or the United Nations World Food Programme.

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S., today there are plenty of VC firms, startup incubators, and events for entrepreneurs. And so I made lots of mistakes.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. You can hear or read the full interview on the Intercom blog. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Tyner Blain

JANUARY 8, 2017

Laura Klein spoke at the Lean Startup Conference about identifying risky assumptions and her talk was published in Dec 2014. Maybe one of the ideas I’m adding to the mix will be stolen by the next person to add to our blog-post conga line. Before it’s really expensive? Before your window of opportunity closes?

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Roadmunk

DECEMBER 21, 2017

They’re a startup success story that you don’t hear too often. Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. Early on, before we actually worked at Hotjar, all the founders were makers.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52