The Product Coalition

AUGUST 23, 2023

In my experience, products without a clear, meaningful purpose face an uphill battle in several ways: The struggle to find traction: Without a clear purpose, it can be challenging to identify and attract a customers Difficulty differentiating: in crowded markets, differentiation is critical. Are you in yet? This is dead wrong.

Weak Development Team 128

Weak Development Team Customer Experience Technical Review Customer Feedback 128

Business of Software Conference

SEPTEMBER 1, 2022

Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. I can’t help thinking this is a way of experimenting in the greatest tradition of the Lean Startup. Breaking Into Enterprise Customers at Shopify. What do they want?

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

The Product Coalition

JUNE 14, 2020

As the founder of a young startup in times of high economic uncertainty, I have found myself thinking again about what makes a successful product, and what makes them fail. All of these products had a huge Total Addressable Market (TAM), and were clearly Feasible, but failed to differentiate themselves in any meaningful way.

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Department of Product

MAY 22, 2020

At the time, back in 2014, this was so much easier than having to navigate around using Google Maps. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. The dangers of feature-based differentiation The problem with some features is that they can be cloned. A few things done well.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

svpg

SEPTEMBER 30, 2016

This is very common in large companies, and in this model, the product manager is really a project manager and roadmap administrator. This solution clearly differentiated for the sales team, and also ensured quality search results, whether paid or organic. The title is not important; the work they do is.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

MAY 28, 2020

Jonathan, you mentioned Aircall’s original vision and mission back in 2014 when you got started was to reinvent the business phone. Jonathan: Back in 2014, we thought, “Okay, we need to be able to build a phone system that any entrepreneur can use anywhere in the world.” Jonathan: Definitely.

Customer Experience 186

Customer Experience Government Agile Marketing 186