Mind the Product

APRIL 11, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce our first six speakers, who will share their unique insights with us in September: Tickets are on sale now!

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! Eventually, you end up with 2000 contract types for 1000 customers.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 75

Research Software User Testing Product Research Workshop 75

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

UX Studio: Product Management

SEPTEMBER 16, 2021

Since then, our primary goal has been to help businesses worldwide create impactful digital products. . At UX studio, we work with rising startups and established enterprises worldwide. If you are looking for an experienced design studio in Berlin to help you with your product challenges, contact us.

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Research Software User Testing Analytic Tools Feedback Software 59

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. “How would you feel if you could no longer use this product?”

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User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

FEBRUARY 16, 2021

3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that. And then in 2010, we got our first customer. And then we, we started to sell like big enterprises. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation. We got sales leads.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Funnel charts A funnel chart is useful in business contexts for tracking how visitors or users flow through a pipeline. This can be useful to compare two perspectives on the same chart, allowing for deeper insights.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Intercom, Inc.

APRIL 4, 2019

But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. But when it came to selling Dropbox Enterprise, it added several. The second stage is treating growth as top of funnel marketing and layering on sales to open up profitable yet harder to reach segments.

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Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Dee: That’s a really interesting insight, and you mentioned Facebook there at the start of it. million apiece.

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Data Visualization Artificial Inteligence Customer Experience Technology 169

Business of Software Conference

JULY 26, 2016

Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It. Rahul Vohra: The Product-Market Fit Engine. Bruce McCarthy: Product Culture Eats Execution Culture. Talks from BoS USA 2016.

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Weak Development Team Data Visualization Customer Feedback User Testing 70

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. How does it benefit customers? I always strive to educate our clients about the importance of user experience.

User Testing 73

User Testing UX Data Visualization Research Software 73

Andrew Chen

NOVEMBER 1, 2018

The reason for this is that the steps for starting and scaling a new startup share many of the same skills as investing in a new startup: 1) First, we seek to understand the existing state of customer growth – including growth loops, the quality of acquisition, engagement, churn, and monetization. My continuing leadership in the field.

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Onboarding KPIs Feedback Software User Testing Data Visualization 111

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. How does it benefit customers? I always strive to educate our clients about the importance of user experience.

User Testing 40

User Testing UX Data Visualization Research Software 40

Userpilot

APRIL 30, 2021

Look for an agency with expertise in your chosen channel, a solid productized services model, excellent customer service and reasonable prices. If you’re looking for support in content marketing, consider Grow and Convert or Quoleady. Customer service. Expect a good agency to have productized its marketing services.

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Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. Previously, he was at HubSpot as Chief Product Officer after they acquired his company Performable. David Cancel is a 5x founder and 2x CEO with four successful exits to date. ML : Describe David Cancel.

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CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

OCTOBER 23, 2019

But I want to talk about it from a product level and a company and a software company level. So things worth prioritizing – customer problems or jobs to be done. It’s also worth prioritizing entirely new product ideas. Even if it’s customers, even if you’re doing a good job of talking to customers.

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Customer Experience User Testing Onboarding KPIs Research Software 61