Product Innovation Educators

JUNE 17, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Want answers to product management questions, ranging from what is product management, what are the basic practices, how to apply agile and lean, to creating product-market fit?

Data Visualization 48

Data Visualization Customer Feedback Product Management Product Manager 48

The Product Coalition

OCTOBER 11, 2019

If you want to give your customers what they want, you’ll need to know how to ask them. If you’re starting a business or working on a new product, there are efficient ways to save yourself from unexpected things happening?—?like like your product failing and you losing money. like your product failing and you losing money.

User Testing 60

User Testing Customer Feedback Customer Experience Feedback Software 60

Product Innovation Educators

JUNE 24, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Which of the 3 types of product mangers are you? (1) 1) Builders – the classic product manager. (2) 3) Innovators – product/market fit creators.

Customer Feedback 48

Customer Feedback Artificial Inteligence User Testing Product Management 48

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel.

Feedback Software 105

Feedback Software Customer Experience Product Research Technical Review 105

Product Innovation Educators

JULY 29, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Use Google’s “design sprints” in your product management work. Need to validate product-market fit assumptions and prototypes in just a few days?

Customer Feedback 48

Customer Feedback User Testing Product Management Product Manager 48

Good Product Manager

MARCH 6, 2016

Survey: Understanding and Prioritizing Customer Needs for Innovation. One of the most important things that product managers need to do is understand customer needs in order to drive new products and enhance existing offerings. SiriusDecisions 2016 Summit. Recent Product Management Interviews.

User Testing 60

User Testing Leadership Customer Feedback Product Research 60

Intercom, Inc.

MAY 26, 2021

As we’ve grown from a tiny team when I joined in 2016 to the 160 or so folks we have today, there’s still this incredible empathy, kindness, and desire to lift each other up and see each other succeed.”. We had this big, ambitious vision grounded in a deep understanding of a problem that really mattered to our customers.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Mind the Product

AUGUST 30, 2018

We invite some of the top product thinkers and practitioners from all over the world to share their experiences, insights, and lessons, and now we invite you to watch the entire library of talks! Mastering the Problem Space for Product/Market Fit by Dan Olsen. The Heartbeat of Product by Nate Walkingshaw.

Research Software 156

Research Software User Testing Customer Experience Product Research 156

Mind the Product

MAY 25, 2018

We ran through various exercises in the first week to give us direction, including user journey mapping , product in a box , and the speedboat game. From there we put together a basic roadmap and started writing user stories. One of many tweets from users about the thank-you cards. Show people how they made a difference.

User Testing 119

User Testing Weak Development Team Onboarding KPIs Customer Experience 119

Pragmatic Marketing

APRIL 3, 2018

A cloud security vendor was losing customers, and wasn’t sure why. They came to us and requested a series of buyer interviews to try to figure out what was driving their high rate of customer churn. When we started talking to their customers, we realized that the signs of their unhappiness had been loud and clear for a while.

User Testing 70

User Testing Customer Feedback Customer Experience Reporting Tools 70

Melissa Perri

MAY 5, 2016

Testing products before you build them? I was now going to build things that mattered to my customers. I was tired of building products that no one used. He wanted to implement a Twitter-like feed so that the celebrities, who sold products on our site, could also post about their lives. Customers were pissed.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Userpilot

JUNE 25, 2021

Both of them may become Snapchat users eventually but the 16-year old is more likely to adopt it sooner. And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. The best Product Adoption tools. Conclusion.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. It’s a question I hear a lot, especially when mentoring newer entrepreneurs and product managers. Write down some basic assumptions that you can go out and test: Who is your customer?

User Testing 126

User Testing Startups Product Research Testing 126

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. It’s a question I hear a lot, especially when mentoring newer entrepreneurs and product managers. Write down some basic assumptions that you can go out and test: Who is your customer?

User Testing 105

User Testing Startups Product Research Testing 105

Brian Balfour

JULY 24, 2023

Here is the actual one I wrote for Reforge in 2016. Common advice is that “the only thing that matters is product market fit.” Protect The Insight Most new business start with an insight. The challenge is this gets chipped away at by others - new employees, investors, customers, etc.

Certifications 52

Certifications User Testing Customer Experience Download 52

Product Club

MAY 20, 2016

Every day the Product Manager Club brings you the best product management, product marketing and product design reads from across the web. I offer them here for you to use and give feedback on. – Intercom have been doing some seriously decent product writing in recent months. We hope you enjoy!

User Testing 48

User Testing Customer Experience Roadmap Feedback Software 48

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. Product Marketing Community: The Toronto Conference (Friday, April 22): I’m very excited to be a keynote speaker and panelist at this first-ever conference, where I’ll be speaking on “Sorting Out Product Marketing and Product Management” and other product marketing related topics.

Research Software 60

Research Software Data Visualization Events User Testing 60

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. Product Marketing Community: The Toronto Conference (Friday, April 22): I’m very excited to be a keynote speaker and panelist at this first-ever conference, where I’ll be speaking on “Sorting Out Product Marketing and Product Management” and other product marketing related topics.

Research Software 60

Research Software Data Visualization Events User Testing 60

Mind the Product

JUNE 13, 2018

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce the first six speakers who will share their unique insights with us in October! Joe Leech, Product Strategy Consultant.

User Testing 91

User Testing Data Visualization Workshop Product Research 91

Mind the Product

MARCH 23, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. For a reminder of what our audience and speakers thought of Mind the Product London 2016, check out our recap video : Conference Tickets.

Research Software 84

Research Software Enterprise User Testing Workshop 84

Userpilot

JANUARY 28, 2021

We’ve decided to go against the grain and compile a list of tips on how to break into the product management career by experienced PMs + feature the story of John Fontenot – a sales-guy-turned-Project Manager – who is now working on building the first Bootcamp for aspiring PMs – Path2Product.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Tickets go on sale tomorrow – the early birds sold out in mere minutes so don’t miss out!

Research Software 70

Research Software User Testing Customer Experience Workshop 70

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. It’s a question I hear a lot, especially when mentoring newer entrepreneurs and product managers. Write down some basic assumptions that you can go out and test: Who is your customer?

User Testing 52

User Testing Startups Product Research Testing 52

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Product Research Workshop 76

Mind the Product

APRIL 11, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce our first six speakers, who will share their unique insights with us in September: Tickets are on sale now!

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

UX Studio: Product Management

SEPTEMBER 16, 2021

As an expert design agency, we offer product design, and user experience research services, UX consulting, and customized solutions to address our clients’ challenges. If you are looking for an experienced design studio in Berlin to help you with your product challenges, contact us.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! Eventually, you end up with 2000 contract types for 1000 customers.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Bryce York

NOVEMBER 27, 2016

Sean also popularized the term product/market fit and coined the term growth hacking. The days of traditional interruption marketing are dead. Universities mightn’t have noticed, but marketing success isn’t measured by impressions and exposure anymore. Goal : Improve new user activation.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Andrew Chen

JULY 20, 2020

To learn more from Bangaly, Elena, and Fareed check out the upcoming Career Accelerator Programs like Product Strategy , Marketing Strategy , and Retention + Engagement Deep Dive. When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Those are your Adjacent Users.

User Testing 145

User Testing Customer Experience Customer Feedback Research Software 145

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Product Innovation Educators

MAY 23, 2016

Summary of questions discussed: What is the purpose of the Product Management and Marketing Survey? The survey data gives us insights to the people we serve. When you’re creating products, really great products that delight and sell, it’s a herculean effort. Only 5 hours/month is spent interviewing customers.

Product Research 49

Product Research Customer Experience Data Visualization Product Management 49

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. “How would you feel if you could no longer use this product?”

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Userpilot

AUGUST 27, 2020

This post in an implementation guide inspired by the Adjacent User Theory post by the wildly-successful Bangaly Kaba (EIR @ Reforge, Former VP Growth @ Instacart, Instagram). We wanted our readers to see how they can use Userpilot to turn their adjacent users into activated users similar to what Bangaly Kaba did in Instagram.

Analytic Tools 94

Analytic Tools Customer Experience User Testing Customer Feedback 94

Andrew Chen

JULY 20, 2020

To learn more from Bangaly, Elena, and Fareed check out the upcoming Career Accelerator Programs like Product Strategy , Marketing Strategy , and Retention + Engagement Deep Dive. When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Those are your Adjacent Users.

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. In 2015, Merci joined Slack as the Director of Product and Growth. In her time at Slack, she took the company from 500K daily active users to 5M daily active users.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8