2016 Differentiation Technical Review 
Lenny Rachitsky
FEBRUARY 25, 2025
At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Uniqueness of levers: Assess if the levers can have a unique and differentiated experience as a result of being built by the team/company.
The Product Coalition
JANUARY 12, 2022
Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Microsoft launched Team in 2016 and took over many customers of Slack, and currently has almost twice as many daily active users as Slack. A recent example is Team vs Slack.
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Sachin Rekhi
APRIL 12, 2020
Hamilton published this work in 2016 after a career of working with over 200 clients as a strategy consultant, including Netflix, Spotify, and Adobe. Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. Counter-positioning. Yet they were extremely slow to do so.
Sachin Rekhi
FEBRUARY 16, 2020
Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.
Mind the Product
SEPTEMBER 25, 2017
Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. When considering the value of analytics relative to their products overall, survey respondents estimated the value at 54%, up from 45% in 2016.
Userpilot
APRIL 8, 2022
Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit.
Mind the Product
NOVEMBER 4, 2016
Some teams at Google differentiate between “manager time” and “make time” where manager time is a 30-minute slot, and make time is a half or full day. Coward also suggests that the route to better team working should be treated as a creative design task, and as such you should iterate and review regularly. Physical space.
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