Intercom, Inc.

MAY 26, 2021

We’re optimistic and positive. Catherine Brodigan , Business Development Partnerships Manager, sees this value at work across the sales team. “As We had this big, ambitious vision grounded in a deep understanding of a problem that really mattered to our customers. We believe we have an exciting future ahead.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

The Product Coalition

JULY 8, 2019

In late 2016, I remember reading a great bit by John Vars (now CPO at Qonto, previously Varo Money & TaskRabbit) titled as per the above, which of course immediately grabbed my attention; in the article, he delves into his past as a musician, and draws parallels to his present vocation. Hope you do too?—?and That being said?—?John,

Feedback Software 70

Feedback Software Product Management Product Manager Management 70

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Conclusion.

User Testing 97

User Testing Feedback Software Research Software Product Marketing 97

Gainsight

APRIL 23, 2021

With clear insight into post-sale and implementation revenue and growth, they have a long-term vision of renewal predictability. Sabina: When I joined Mavenlink in 2016, the Customer Success mission was evolving. At Mavenlink we like to look at the positive – we measure retention instead of churn.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software User Testing 76

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

UX Studio: Product Management

DECEMBER 7, 2022

Collaborating closely with their clients and teammates, their mission is to have a positive impact on people’s everyday lives. Our list of top UX research agencies wouldn’t be whole without the Adam Fard UX Studio, founded in 2016. Product Vision & Strategy. Among research needs, they cover: . UX/UI Audit .

User Testing 52

User Testing Research Software Product Research UX 52

Mixpanel

OCTOBER 17, 2019

A few weeks ago, I was walking a partner through our product vision and recent shipments, when he exclaimed, “wow, I didn’t know Mixpanel could do that.” In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Amplitude

MARCH 30, 2017

As Steve Jobs said in a legendary interview with Bob Cringely, “The product genius [that] brought them to that monopolistic position gets rotted out by people running these companies who have no conception of a good product versus a bad product… they have no conception of craftsmanship that’s required.”.

Research Software 67

Research Software User Testing Product Research Banking 67

Product Takeoff

MARCH 19, 2019

To achieve that level of confidence and to build products in that space we as product managers have to focus on a few key principals before we plan on getting the next thing in the marketplace.The four major principals we generally go by are Vision, Strategy, Team and Rapid learning.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Intercom, Inc.

AUGUST 25, 2021

Nothing captures the early ambition and vision of the co-founders as succinctly as their first pitch deck from late 2011, a snappy eight slides that outlined the scale of the opportunity to forge new ways of connecting with customers. Eoghan describes the original vision behind Intercom. A new era under a new CEO.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Why disregarding product design books is a mistake. The problem with most reading lists. ?

Books 52

Books Technical Review Research Software Data Visualization 52

Intercom, Inc.

APRIL 22, 2019

Rick : That shift came about around 2016. One: we saw support teams adopting the product and having a lot of success, and so we leaned into that. I imagine you guys have gotten positive feedback on that. Our product vision is, “The knowledge you need to do your job should find you when you need it.”

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Roadmunk

APRIL 17, 2018

Listen to the episode below: As we continue to study the human side of product this season, this episode shares a unique spin on the real-world stories of navigating the human-related aspects of the product space. Our featured guest is Sanette Tanaka Sloan , Senior Product Designer at Vox Media. There was a lot of hype.

Reporting Tools 53

Reporting Tools User Testing Research Software Product Research 53

Mind the Product

APRIL 16, 2020

Fast forward to 2016 when I joined HSBC in Hong Kong and repitched the idea in my first week of working there – then, the timing was great. After a very promising product design phase, we sadly went from a very agile process to the bank’s traditional default waterfall technical delivery methodology. Conclusion.

Weak Development Team 136

Weak Development Team Banking Customer Experience User Friction 136

Amplitude

SEPTEMBER 19, 2019

An investor and product leader with a specialty in growth, engagement, and design, Merci applied her expertise to found Women in Product , an organization that connects product professionals who identify as female. Since launching in 2016, WiP has grown to 5,000 women worldwide. to think about growth. have it covered.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Mixpanel

OCTOBER 17, 2019

A few weeks ago, I was walking a partner through our product vision and recent shipments, when he exclaimed, “wow, I didn’t know Mixpanel could do that.” In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

UX Studio: Product Management

SEPTEMBER 12, 2021

The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. Tunnel vision of success metrics. It’s very easy to get tunnel vision on success metrics. At UX studio , we decided to consciously channel our knowledge and creativity toward positive impact.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. Our goal, like any product and engineering team, is to ship great software that customers love, value use, etc.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

MARCH 11, 2021

I felt incredibly lucky to be at a company that had been positively affected by Covid-19. Purely selecting ideas based on ICE scores also prevents the use of coherent product strategy, which typically can release more value over time. We continue to push Growth and Product Managers to focus on problems first, then solutions.

Product Research 138

Product Research User Testing Customer Experience Data Visualization 138

The Product Coalition

SEPTEMBER 9, 2019

The OMTM keeps changing as the product progresses through various stages and maturity levels. A cleaner daily/weekly tracker on mail and a clutter-free web dashboard or TV screen highlighting just the key metric would have a larger impact (in a positive way) on the team’s performance.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Dashboard 60

Product Talk

FEBRUARY 8, 2017

Product management is evolving quickly. The days of gathering requirements from business stakeholders and documenting them in long product requirements documents are vanishing. Instead, product teams are experimenting their way to viable solutions. Productized 2016 – Lisbon, Portugal. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Gainsight

DECEMBER 23, 2019

At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. But at the end of the day, if you don’t lay out the vision and then break those down to objectives to be accomplished by the team, it’ll be a very difficult challenge to get there.

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

The Product Coalition

JANUARY 30, 2020

The program was developed as part of academic study into computer vision. You might also be interested in: How to be an Ethical Product Manager NSFW content When Reddit picked up the habit of mapping female celebrity faces onto pornography…was anyone surprised? Are you interested in Product Management?

Technical Review 78

Technical Review Entertainment Certifications Technology 78