The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. Because you have to focus on optimization and fine-tuning, rather than establishing the platform. With this goal in mind, we decided to focus on the following metrics.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. The SaaS market has increased from $31.5

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Userpilot

APRIL 7, 2021

Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. Source: Google Playtime EMEA 2017. Source: Google Playtime EMEA 2017. By watching your users’ behavior in your product analytics tool, user session recordings, and user interviews, you will see some patterns emerge.

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. Adam: One thing people are always curious about is how a startup got its first users.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userpilot

SEPTEMBER 29, 2023

As you read on, you’ll learn: The key responsibilities of SaaS growth teams. Examples of in-app experiments to drive growth. Growth engineer : This is a software developer or engineer who focuses on implementing technical solutions to support growth initiatives. This article provides the guide you need.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

The Product Coalition

FEBRUARY 18, 2019

… And what that means for startups and innovators today [We were] just sentient puppets on God’s stage: indeed, our taskmaster was merciless, merciless, so long as our bruised feet could stagger forward on the road … so very brief and sore was life with us. Startups, though, are vaporous?—?they Lawrence (i.e.

Agile 61

Agile Product Research Data Visualization User Testing 61

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

In 2017, a friend intro’d me to a tiny startup called Indigo Fair. I joined as “Head of Analytics” ?? Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Bryce York

NOVEMBER 27, 2016

Sean Ellis is an entrepreneur, angel investor, and startup advisor. Three weeks later they finish putting out fires (this is startup after all). And inefficiency means your growth is going to stall … That’s the last thing you want as a startup. Let’s make 2017 a year of massive growth in your business!

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Andrew Chen

DECEMBER 18, 2017

Andrew Chen (@andrewchen) July 26, 2017. Titles are best when they can pass the “naked share” test – imagine some text that’s so compelling that even if it’s not linked to anything, people will want to share it. To pass the naked share test, this means a title should be an opinion on its own.

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Blog Analytic Tools Research Software Feedback Software 110

BrainStation Product Management

APRIL 8, 2019

Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? The Personality Test. He categorizes technical skills, an analytical background, and an entrepreneurial spirit as “good to have,” while the ability to write code or run a quantitative analysis is merely a bonus.

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BrainStation Product Management

APRIL 8, 2019

Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? The Personality Test. He categorizes technical skills, an analytical background, and an entrepreneurial spirit as “good to have,” while the ability to write code or run a quantitative analysis is merely a bonus.

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Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Dribbble was bootstrapped for nearly a decade before being acquired in early 2017, when Zack joined, and it was already profitable too. What drove that change?

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So that’s really useful.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Intercom, Inc.

OCTOBER 29, 2019

As Intercom’s business grew rapidly in 2017, we found ourselves at this exact crossroads. For example, our Analytics team might find that one customer segment tends to use our product weekly, while another just monthly. We could no longer assume all our customers had uniform needs and could be reached the same way.

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User Testing Data Visualization Customer Experience Customer Feedback 184

Amplitude

MAY 17, 2017

The world of analytics is full of red herrings and false paths. Your web analytics team comes to you with a surprising revelation. Your e-commerce business—usually active 24 hours a day, 365 days a week—shows no sales, no visitors, no nothing for an entire hour between 2am and 3am on March 12th, 2017. Another academic, Prof.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

The Product Coalition

APRIL 5, 2018

Back in Q1 of 2017, in my quest to create proprietary products and innovations to link past video views and engagement to future video projects, I had heard about algorithms that can learn from data without relying on rules-based programming. whether YouTube , Facebook , our website analytics, Google Doc spreadsheets?—?compounding

Artificial Inteligence 60

Artificial Inteligence Data Visualization Analytic Tools Research Software 60

Business of Software Conference

MAY 21, 2020

The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive? Alex Yang: The company where we work builds technology to fight global poverty.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. HBO and T-mobile count among UX studio’s best-known clients, but we have also worked with dozens of fast-growing startups. We call it uxfol.io, and UX designers have made it a popular online portfolio platform.

UX 80

UX Data Visualization Research Software Analytic Tools 80

The Product Coalition

MAY 21, 2018

Dear Diary, Today, June 16th, 2017, was a good day. But the good news is we took a look at the analytics this week and found a huge opportunity! It also means you’re not assuming what the solution to the problem is before you start working on it. Discovery Delivery The output of delivery is software. I can’t wait.

Customer Experience 79

Customer Experience Roadmap Analytic Tools Product Research 79

Bain Public

APRIL 1, 2018

Back in Q1 of 2017, in my quest to create proprietary products and innovations to link past video views and engagement to future video projects, I had heard about algorithms that can learn from data without relying on rules-based programming. Big data holds big promises for WatchMojo. This was an important way to discover flaws in our model.

Artificial Inteligence 40

Artificial Inteligence Data Visualization Analytic Tools Research Software 40

Product Talk

FEBRUARY 21, 2024

An opportunity solution tree : This artifact captures any opportunities from across your interview snapshots that are relevant to your current product outcome. This interview happened in 2016 or 2017. On his snapshot I captured the insight: Tried seven different photo album tools before selecting one.

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User Friction Customer Experience Customer Feedback Analytic Tools 222

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. Lean Startup! Lean Startup!’ The second thing was it was clearly not a pure SaaS model.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Don't Miss a Thing - Get BoS Updates.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Adam: You mentioned your startup SkillSlate, which was acquired by TaskRabbit. Thumbtack used a much more simple but still scalable solution.

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. They’re a startup success story that you don’t hear too often. A quick programming note: This is the last episode we will be releasing in 2017.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40