The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Review any existing feedback you have as well as additional direct channels such as chat bots, surveys, focus groups, and interviews.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

JUNE 25, 2019

Do co-located teams truly perform better? But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. The team members are a critical part of the overall success of distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 110

User Testing Weak Development Team Onboarding KPIs Customer Experience 110

Amplitude

MAY 17, 2017

When there’s so much data to work with, it’s easy to get careless and assume that the numbers right under your nose are always telling you the truth: A new piece of code breaks your homepage , but after looking at your analytics you see that users are spending more time on it than ever —and therefore must be more engaged.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

Sachin Rekhi

JUNE 25, 2017

Good Product Manager, Bad Product Manager - Ben Horowitz Let’s talk about Product Management - Josh Elman How to Hire a Product Manager - Ken Norton Be a Great Product Leader - Adam Nash PM at Microsoft - Steve Sinofsky What Distinguishes the Top 1% Product Managers from the top 10%?

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

DISQO

MARCH 6, 2020

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. It requires teams to gain insights directly from consumers through experimentation and prototyping, align to the actual wants and needs of the market, and accelerate time-to-market. Look no further than Amazon.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. And over 50 % of software firms have daily new releases. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. We talk about building software – that comes from building.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Pragmatic Marketing

JUNE 27, 2017

Or at least, that’s the way it feels in 2017. If you aren’t using story points, spending hours building a backlog, reviewing burndown charts and using appropriate terminology, you’re “doing it wrong.” It also requires that everyone on the team be willing to admit when they are wrong, which is a tough sell.

Agile 70

Agile Software Review Systems Review Weak Development Team 70

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Mironov Consulting

JULY 5, 2016

I’ve recently talked with several companies that are spending $1M/year or more to build generic software that is very similar to commercially available products. A quick review of commercial (off-the-shelf) partner/reseller SaaS apps confirms that our needs are truly special, and our unique requirement is too important to ignore.

Software Review 78

Software Review Weak Development Team User Testing Customer Experience 78

Userpilot

JANUARY 28, 2022

Sharing insights from customer experience optimization campaigns can help your team tailor the business’s online presence and social media pages to the goals of its online market. A bad customer experience is often caused by friction , unintuitive interfaces , the lack of in-app guidance , or a combination of these factors.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. For her, this is one of the most pressing issues of our time. What was that like?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. Amazon collected 42% of all purchases made online in 2017. One of the biggest shifts that Meghan has made is to the way her team is organized.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. Or, as I tell my team, being “intentionally awesome.”. Internal reviews with subject matter experts across the company to make sure we are providing best-in-class recommendations.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Userpilot

MARCH 25, 2021

The cons of a free trial are lower conversion rates due to abandonment, disinterest, or abuse. The benefits of a demo are: learning about your users at a human level, disqualifying bad leads, and higher conversion rates. Your sales team can determine if your product solves the prospect’s goals or not. Source: SaaSX.com.

Demo 98

Demo Research Software Customer Experience Reporting Tools 98

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. How do you still manage to assemble a superstar team before you dive in.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Userpilot

JULY 23, 2020

In his blog, we’ll show you why profitability and growth depend on retention marketing; how to measure retention; how to reduce churn rate , and how to develop a strategy for keeping and growing your customers through the critical early stages and beyond. According to Mixpanel research from 2017, the cross-sectoral average rate was 20%.

Research Software 95

Research Software Feedback Software Strategy Marketing 95

The Product Coalition

OCTOBER 23, 2019

The ever-evolving preferences paired with the flexibility customers want at their fingertips pushes travel service companies to be inventive in their attempts to develop a fully-functioning app. The cool side of PWA is that you need to develop and maintain only one platform: your website. UX/UI development Hard to Build?—?Easy

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

SEPTEMBER 15, 2019

Everyone has their own code of ethics. Should there be a code of ethics for Product Managers? So maybe now is the perfect time to collectively create a Product Management Moral Code. point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Peldi Guilizzoni (CEO/Founder, Balsamiq) – 10 Years Of Balsamiq: What I’ve Learned from Business of Software Conference. I even left a bunch of slack channels for different projects, different teams.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Roadmunk

JULY 13, 2017

And during our chat with Yammer product manager Anna Marie Clifton , she made it clear that product delivery is not just a function of a well-oiled dev team. Anna Marie Clifton (@TweetAnnaMarie) May 22, 2017. How quickly do you validate or invalidate ideas with your research team? Super excited to share soon!

Data Visualization 61

Data Visualization Analytic Tools Research Software Product Research 61

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. I, myself, started off as a developer. My role changed from developer to recruitment. I was just focusing on building the team. As the team started to grow, there was more of a need to have some structure and product management.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. They got a bad rep, but they’ve come through the other end, I think. Or showing you your bank balance.

User Testing 143

User Testing Banking Customer Experience Technical Review 143