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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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5 Machine Learning Lessons for Product Managers

Mind the Product

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity. Strategy first, technology second.

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Will AI Increase the Reach of BI and Analytics?

Birst BI

How does this BI assembly line contribute to poor adoption? The mainstream arrival of AI using machine learning automation promises to boost all kinds of software capabilities, particularly BI. Figure 3: “Business Intelligence and Analytics” of Davenport and Harris’ Competing on Analytics.

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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

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Predictive Analytics in Healthcare

Reveal

The way that diseases are discovered, how effectively patients are treated and, even how hospitals utilize their resources so that care teams can coordinate and perform. Predictive analytics is a discipline in the data analytics world that relies heavily on techniques such as modeling, data mining, AI, and machine learning.