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2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

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How to Develop, Articulate, and Sell Product Strategy

The Product Guy

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

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What we Learned at #mtpcon London 2018

Mind the Product

Here’s what we heard: Martin Eriksson at #mtpcon London 2018. We work with developers, user researchers, data scientists and a host of other experts every day – so it’s only natural that we feel like the dumbest people in the room. Kim Goodwin at #mtpcon London 2018. Keep Your Strategy in Balance.

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Top 5 Webdesign Wien Agencies to Work With In 2022

UX Studio: Product Management

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list.

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Twas the Night Before Product Launch; Product Management Implications of Moving From On-Premises to SaaS; Product Management Planning for 2019

Good Product Manager

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. Moving From On-Premises to SaaS: Product Management Implications. Companies transitioning legacy products from on-premises to software-as-a-service platforms must consider the impact on product management.

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Twas the Night Before Product Launch; Product Management Implications of Moving From On-Premises to SaaS; Product Management Planning for 2019

Good Product Manager

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. Moving From On-Premises to SaaS: Product Management Implications. Companies transitioning legacy products from on-premises to software-as-a-service platforms must consider the impact on product management.

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Product Drive 2022 – Navigating SaaS Growth in the Times of Recession

Userpilot

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? What are VCs looking for in SaaS companies in 2022? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!