Gainsight

MAY 23, 2019

In addition to the exciting announcement of the Gainsight Customer Cloud at Pulse 2019 and new offerings that include Gainsight CDP, CX and RO, our product leaders also shared an incredible list of innovations to our existing products. Mobile Analytics & Engagement. When it rains, it pours—products and features, that is!

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Data Visualization Analytic Tools Reporting Tools Customer Experience 75

Alchemer Mobile

FEBRUARY 21, 2019

Customer centricity and customer experience management are the hot topics of this year’s business conversations. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. As such, it’s not enough for companies to send communication into a vacuum.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

Amplitude

JULY 17, 2019

Podcasts are one of the best learning resources available, especially when it comes to breaking down technical subjects such as data science and analytics. To guide your learning, we put together the following collection of the best analytics-related podcasts to listen to. 113 | What Makes A Visualization Memorable?

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Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. When you have solid benchmarks to measure against, they can help you make sense of your own data and answer these questions.

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Research Software Feedback Software Data Visualization User Testing 246

Userpilot

MAY 10, 2023

AI-powered marketing tools. to analyze customer data and predict customer actions. SurferSEO uses NLP to offer suggestions for content optimization, providing insight into ideal keywords, content length, headers, etc. But it’s more than just a keyword tool. Marketing AI best practices.

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Data Visualization Analytic Tools Artificial Inteligence Customer Experience 65

Userpilot

JUNE 19, 2023

It is also useful for predicting future revenue. Predictive cohort analyses use historical data to forecast future trends. Cohort retention analysis combined with feature usage analytics is also used to assess the impact of new features on user retention. Behavioral cohorts use in-app behavior to group users.

Data Visualization 85

Data Visualization Analytic Tools Customer Experience Customer Feedback 85

The Product Coalition

JANUARY 5, 2021

Big Data services , powered by artificial intelligence (AI) and machine learning, help retailers stand out in a crowded, competitive marketplace. It allows brands to expand customer personalization, enhance customer service, employ demand forecasting, and thus trigger loyalty and improved sales.

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Revulytics

DECEMBER 30, 2019

As we close out 2019, I wanted to share some of our most popular software product management articles. Get SaaS-y: Empowering On-Premise Software with Usage Analytics. See how tools like in-app messaging and usage intelligence can help you do just that. Visualizing the User Journey with Path Analytics.

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Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field.

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Data Visualization Technical Review Customer Experience Customer Feedback 59

Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. See how the Impact report works.

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Data Visualization Analytic Tools Customer Experience Customer Feedback 72

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. But there are two significant drawbacks to BI.

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Data Visualization Analytic Tools Differentiation User Testing 112

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. That’s what real-time analytics tools can provide. What is real-time analytics? According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received.

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Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Alchemer Mobile

JULY 30, 2020

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. Or perhaps you prompt them with an option to head to your message center to chat with a customer service representative. Other Tools.

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Feedback Software User Testing Customer Feedback Analytic Tools 182

UX Studio: Product Management

JUNE 7, 2019

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? IOT – where does it stand in 2019? In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry.

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Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. We wanted it to feel seamless and invisible. Three areas of focus.

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Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

MARCH 26, 2019

Have you heard the buzz about ‘qualitative app analytics’? It’s taking the mobile analytics industry by storm and for good reason. Instead of relying solely on numerical data, like traditional app analytics platforms, qualitative app analytics provides mobile professionals with powerful, qualitative information on their app(s).

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Analytic Tools Data Visualization Branding Information 60

Indicative

APRIL 30, 2021

A lot gets lost in translation when we talk about analytics, and Product Analytics is no exception. We talk about how Product Analytics tools can help you build a better product, how they can help you improve UX, how they can help you better understand customers. Product Analytics helps increase conversion rate.

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Analytic Tools Data Visualization Onboarding KPIs Customer Experience 105

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Analytics reveal design trends. The report underscores the value of considering a strategy to share usage data with your users so they can benefit from these insights, too.

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Data Visualization Reporting Tools Analytic Tools Research Software 66

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing.

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Finance Travel Research Software User Testing 147

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

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User Testing Feedback Software Analytic Tools Data Visualization 83

Product Management Unpacked

JUNE 21, 2021

“I’m actually a pretty avid DIY-er,” confides Pranita Ramakrishnan, MS of Product Management, Carnegie Mellon University, Class of 2019. “I When Home Depot came to the Carnegie Mellon campus to interview Product Management intern candidates, Pranita’s interest was piqued. I think it was the collision of two worlds for me.

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User Testing Research Software Feedback Software Data Visualization 134

Mind the Product

JANUARY 22, 2019

As 2019 gets underway, I’ve been enjoying taking stock of what we saw at Mind the Product Training over 2018. As a product manager I’m always looking for signals and patterns, and evaluating what early trends could mean for my products, and now for product practice. The role of intuition is an ephemeral one, and difficult to quantify.

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Research Software Product Research User Testing Data Visualization 143

Modus Create

JULY 19, 2019

Methods and approaches to digital transformation are becoming solidified, and a couple of studies 1 2 released in 2019 highlight the motions that have taken place and show emerging patterns for digital transformation in large organizations. 52% of organizations 1 have moved services and processes to the cloud. 2019 Technologies.

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Reporting Tools Data Visualization Research Software Analytic Tools 79

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans.

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Data Visualization User Testing Product Research Reporting Tools 81

eG Innovations

FEBRUARY 17, 2020

If any of those services are impacted by a technical fault, the fault needs resolved fast. The major cloud services are monitored from head to toe, and the approach should be no different when it comes to your on-premises components, such as: Networking stack, routers, switches. Citrix Stack Monitoring Tools. Citrix Director.

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Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

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Reporting Tools Data Visualization User Testing Customer Feedback 85

Mind the Product

FEBRUARY 20, 2019

2019 promises to continue our run of amazing conferences, with a pre-conference Leadership Forum, even more workshops, more networking events around the conference, and more fun than ever before. So I’m thrilled to announce our first speakers for #mtpcon SF: #mtpcon San Francisco 2019 Speakers. Michael Sippey, VP Product at Medium.

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Research Software Analytic Tools User Testing Artificial Inteligence 96

Mind the Product

JULY 26, 2019

What we learned at #mtpcon San Francisco 2019 by Emily Tate. Insights From the #mtpcon San Francisco Product Leadership Forum by Kate Bennet. Product Managers: Learn to Let Go by ProductPlan. Dan Huynh (@dandhuynh) July 18, 2019. Matt Richmond (@matty_richo_) July 17, 2019. Matt LeMay (@mattlemay) July 17, 2019.

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Research Software Product Research Workshop Data Visualization 134

Alchemer Mobile

JANUARY 30, 2020

In Gartner’s November 2019 “ Accelerate Buying Decisions ” article, analysts make an important distinction: “Technology buying is typically an act of change.” Millions of dollars are spent managing it. Emotion data tells you the “why.”. Methods that measure on a flat scale, like NPS, are standard in gauging customer sentiment.

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Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. Amidst this sea of content, the insights of one individual stand out, and that is Lenny Rachitsky. How did Lenny Rachitsky get started in product management?

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Feedback Software Analytic Tools User Testing Customer Feedback 65

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

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Technical Review Systems Review Software Review Onboarding KPIs 64

Revulytics

JANUARY 22, 2020

But, as product teams harness the new advantages cloud technologies provide, they need to make sure they have cross-platform analytics tracking usage from desktop to cloud and back again so they can continue to make data-driven decisions. In other words, a cloud and hybrid cloud approach to [Product Lifecycle Management] will evolve.

Data Visualization 76

Data Visualization Analytic Tools Customer Feedback Customer Experience 76

Mixpanel

NOVEMBER 26, 2019

Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018. The answer, as you might’ve guessed, lies in the data. Released last month, our 2019 Product Benchmarks Report compiled data from 1.2 The common thread?

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Data Visualization Analytic Tools Customer Feedback Customer Experience 92