Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Liam: Yeah.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

SEPTEMBER 2, 2021

From blockchain ledgers for open banking and financial inclusion, artificial intelligence algorithms, biometric verification, and voice-driven interfaces to big data analytics to machine learning?—?fintech The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

Analytic Tools 97

Analytic Tools Artificial Inteligence Data Visualization Startups 97

Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field.

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

Alchemer Mobile

SEPTEMBER 5, 2019

million apps in the world – and this is the number for the iOS software only! Today, we enjoy the abundance of mobile tools more than ever before. When it comes to collaboration software, our choice is especially important. Listing them, we also illustrate successful trends in product management. There are 1.8

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. Usersnap {QA & Customer Feedback}. Alexa {SEM/SEO}.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. That’s what real-time analytics tools can provide. What is real-time analytics? According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received.

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

User Testing 81

User Testing Feedback Software Analytic Tools Data Visualization 81

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. According to Clutch , S-PRO is one of the financial software development leaders in 2019.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. The emergence of new technologies, mobile app-based services such as food delivery service apps , QR codes, traceability software, and numerous others have resulted in a radical transformation of the food industry.

Technical Review 134

Technical Review Data Visualization Software Review User Testing 134

The Product Coalition

JUNE 28, 2020

Lagos was faithful to me after my compulsory service year (NYSC) in 2018, I was hired by a new marketing agency as a Digital Marketing Executive. After much deliberation, I was appointed as the product manager for the new project. I registered for the free Business Analysis class and it was one of my greatest highlights in 2019.

Data Visualization 130

Data Visualization Technical Review Software Review Product Management 130

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Despite its high cost, Pendo Feedback cannot collect user satisfaction data. But is it really worth all the hype?

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We reached out to 100+ digital companies and compiled the statistics to provide insights into the State of Customer Experience in 2020. If that‘s the case, you can use the data presented in this report as a benchmark.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. BoS USA 2019 BoS Europe 2020. What do we believe – our gut or the data? 17 Talks From Seasoned Entrepreneurs. Upcoming Events.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. What are the benefits of using customer training software?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Alchemer Mobile

MARCH 17, 2020

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. Product managers are now being seen as leaders within their organizations rather than independent contributors. Due to rapidly-changing technology, customers have high expectations for the products they use.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. To fill growing demand for skilled developers, coding bootcamps began popping up in 2012. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. To create such solutions, companies need software engineering professionals who can provide the expertise required. Let’s dive right in. by the year 2024.

Consulting 157

Consulting Reporting Tools Engineering Research Software 157

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I realized that I wanted to expand my focus into product management.”. UPMC Enterprises Provides Deep Insight Into Product Management.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

eG Innovations

FEBRUARY 17, 2020

If any of those services are impacted by a technical fault, the fault needs resolved fast. The major cloud services are monitored from head to toe, and the approach should be no different when it comes to your on-premises components, such as: Networking stack, routers, switches. Citrix Stack Monitoring Tools. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies.

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104

Alchemer Mobile

JULY 30, 2019

Twice a month, Apptentive sends out a newsletter highlighting some of the biggest news stories related to customer experience trends, VOC, mobile marketing, app development, and product management. 4. Ericsson Mobility Report. 7. 5 Data Privacy Startups Cashing in on GDPR. 9. 12 Product Management Myths.

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

Intercom, Inc.

DECEMBER 10, 2018

This guide is for marketers interested in learning more about the tools of the trade and the various types of in-app marketing – and the ways to use them. This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. Collect positive reviews.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. Worldometers, 2019 ). The population of Japan is decreasing at a rate of about 0.27%, predicted to reach 101.92

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

eG Innovations

APRIL 12, 2019

Continuous application performance management (CAPM) is a key focus area in the enterprise IT segment. With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. It is not a mere management role. Although the Scrum Master role also has management aspects, for example, regarding the responsibility for promoting and supporting Scrum within the organization.)

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Business of Software Conference

JANUARY 30, 2020

At every Business of Software Conference we record all the speakers’ presentations so that you can learn from the array of talks on offer to our attendees. Listen now on Apple Podcasts, Spotify, Anchor.fm, and more – don’t forget to leave a review on Apple Podcasts recommending us to the world! Upcoming Events.

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. As a QA tester or manager, how you scale up your skills to match today’s innovative challenges is the key to improving testing productivity and advancing your career prospects. . Are your QA testers up to speed?

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

The Product Coalition

MAY 11, 2020

How To Design Data Tables That Don’t Suck?—?The The 20 Rules Guide 20 rules for designing and developing great data tables. Tables and grids have always been an important UI component for products and dashboards. And since I’m celebrating 20 years in software?—?I Originally published at The Mobile Spoon.

Data Visualization 78

Data Visualization Software Review Customer Experience User Testing 78

The Product Coalition

OCTOBER 30, 2019

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services. Quantitative data will give you an objective basis to work on. Facebook Login button.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. Larry Fink, CEO of BlackRock , the world’s largest asset management firm, said that 1,000 unicorns will emerge from the climate tech space.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

Userpilot

SEPTEMBER 23, 2021

It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. “Aha!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98