Gainsight

JANUARY 12, 2021

And due to your customer’s aspirational natures, you are trying to help them reach their goals? One type of webinar is office hours, where product experts run online demos in a live environment to show daily users how to use our products. Webinars : In 2019, we hosted one webinar for customers, and in 2020 we hosted twenty-six.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Online exercises often focus on software. Definitely not! Remote Usability Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. And they would name a bunch of software, but they’d use Docs and Sheets to do just about everything.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

JANUARY 12, 2022

This radical change removes the myth that without product manuals, traditional lead generation, sales demos, & POC setup, a product cannot grow. Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. A recent example is Team vs Slack.

Research Software 157

Research Software Technical Review Strategy Product Research 157

Userpilot

MAY 14, 2019

You can then make a more informed decision when it comes to choosing the best software for your business. We have years of experience when it comes to user onboarding, product adoption, and UX design, so it’s safe to say we have pretty high standards when it comes to software. This is a crucial aspect of product adoption software.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Reporting Tools 40

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. “Joining an All Hands meeting to demo a new feature is always going to feel better than coming to the meeting as the grim reaper saying, ‘We killed this feature.’ Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. What is customer education? Integrations.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

SEPTEMBER 23, 2021

It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.” That’s an increase of 8% from 2019.

Analytic Tools 91

Analytic Tools Onboarding KPIs Customer Experience User Testing 91

Userpilot

MARCH 29, 2024

Bynder triggers product demos for website visitors to drive brand activation. Tableau builds trust with potential customers on software review platforms. Book a Userpilot demo today to learn how you can leverage in-app engagement to drive your brand activation goals. Bynder's demo invite.

Branding 96

Branding Analytic Tools Feedback Software User Testing 96

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. It informs you when your analytics tracking code is set up incorrectly through error messages printed in the developer’s console. Usersnap {QA & Customer Feedback}. Get the Chrome Addon. Google Webmasters {SEO}.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. I write articles for a software company.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. I write articles for a software company.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

DECEMBER 18, 2020

Businesses in most fields or industries are interested in retention, primarily due to the current economic climate. per new customer in 2019 to $1.60 Having the right customer success technology and a single source of truth can make a huge difference. These pain points can be alleviated with the right technology.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Reporting Tools Data Visualization 59

Gainsight

APRIL 29, 2019

I’ve seen a lot of CS organizations that are afraid of putting their Product team in contact with their customers because they say every time they’ve done that, Product shows them some kind of demo or something to sell, then we can’t deliver it. Another incredibly learning opportunity is Pulse 2019. REGISTER NOW.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Userpilot

FEBRUARY 25, 2021

No coding required- talk to a product specialist today. That was almost a 50% increase from 2019 (Adjust accordingly for lockdowns). The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. Why educational and inspiring?

Research Software 70

Research Software User Testing Outbound Marketing 70

Intercom, Inc.

FEBRUARY 21, 2019

com’s CMO Ryan Bonnici believes software purchasing will continue to evolve into a more authentic selling and buying experience. Here are five quick takeaways: Selecting software can seem like a small decision, but it can be the x-factor for your company. Building your business on software. Ryan joined G2.com Ryan: Sure.

Education 123

Education Reporting Tools User Testing Customer Experience 123

Alchemer Mobile

JULY 30, 2019

In a month with two gargantuan fines levied at tech companies for data breaches, the full effects of Europe’s General Data Protection Regulation (GDPR) are coming into focus. Due to its murkiness, there are a few common myths that plague product management across industries and company size. Schedule a demo today. via Forbes].

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

Imaginary Cloud - Design

JUNE 17, 2021

This approach can be explored in numerous fields, such as software design, urban design, graphic design, and even the health sector (e.g., This approach (also considered a strategy) seeks to relocate users along the product design process from the research phase to the technical assessment. Participatory design and Empathic Design.

User Testing 112

User Testing Research Software Customer Experience Product Research 112

Userpilot

MAY 19, 2021

Schedule a call and see how you can create personalized experiences just like the one above (no coding required). or do you want people to sign up or book a demo? The final part is getting your audience to perform the CTA – e.g. download a resource, sign up for a demo , or subscribe to your youtube channel.

Research Software 119

Research Software B2B User Testing Customer Experience 119