Gainsight

AUGUST 10, 2020

Imagine how excited I was last year when Gainsight and over 60 of the top Customer Success executives in the world decided to pay us a visit for the 2019 Pulse CxO Summit. Every year, the CxO Summit is one of the most anticipated events in the industry. Executives spoke about how their leadership teams feel more customer-centric.

Technical Review 59

Technical Review Feedback Software User Testing Software Review 59

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. The problem with the first case is self-explanatory.

Books 138

Books Technical Review Research Software Data Visualization 138

Business of Software Conference

NOVEMBER 4, 2019

At Business of Software USA 2019 we were joined by two titans of innovation thinking. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. It’s probably fair to say that Alex made more notes than anybody!

Reporting Tools 67

Reporting Tools Software Review Data Visualization Artificial Inteligence 67

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Using all of these new technologies so I can use Amazon Web Services to build my tech stack.

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Weak Development Team Reporting Tools Research Software Data Visualization 75

Amplitude

MARCH 24, 2021

The week I joined Amplitude in early 2019, I received an invitation to a Slack channel called #product-queens. We’ve kept up our regular lunches (virtually now), but we’ve also begun hosting quarterly team-building events as well. Our events aren’t limited to just women. Camaraderie. Development.

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Development Product Research Workshop Technical Review 52

Gainsight

MAY 7, 2019

Meet some of these stellar human beings in person at Pulse 2019. Learn more about this exciting event for product managers here. Moatti is also a technology visionary, entrepreneur and investor. Catch this Product influencer at Pulse 2019! Catch this Product influencer at Pulse 2019! REGISTER NOW. REGISTER NOW.

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Technical Review Product Research User Testing Customer Experience 49

Business of Software Conference

APRIL 17, 2020

In this BoS Talk from Business of Software Europe 2019, Amir will discuss why he believes remote-first could represent a massive paradigm shift with widespread implications for the future of work. If you do a tech or even if you do any kind of modern information work yeah. But everything that we do is kind of very subjective.

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Weak Development Team Feedback Software Software Review Reporting Tools 64

The Product Coalition

MARCH 2, 2020

the State of Practice in 2019 ’ edition found that new converts to Scrum, for example, will recruit themselves mostly from the late majority and laggards. Copyright notice : InfoQ, 2019. The following list of Scrum stakeholder anti-patterns addresses Scrum events, system-related issues as well as issues of individual players.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Gainsight

JUNE 10, 2021

Every year we are astounded by the attendance at Gainsight’s Pulse events. As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. .

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Gainsight

DECEMBER 10, 2018

The more we can speak a common language in business as in technology, the more modular our solutions can be. How to Run a Cross-Functional Quarterly Business Review. Quarterly/Executive Business Reviews are incredibly strategic moments, which is why so many people struggle to pull them off seamlessly. Stepping into 2019 like….

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Modus Create

MARCH 16, 2020

Our own internal infectious disease response plan is based on the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), February 2020. Risk Management: Companies must consider how technology can optimize supply and demand problems. Anticipating Change.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Gainsight

JANUARY 12, 2021

And due to your customer’s aspirational natures, you are trying to help them reach their goals? For example, we’ve seen great success in delivering different scaled events like webinars that expose our customers to our products in different ways and for different target personas. Nick: Makes sense. Marissa: Exactly.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Usersnap

JUNE 17, 2019

How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Most people are not geared to identify specific technical issues. Harvard Business Review reported that 84% of customers say their last interaction with customer service had not exceeded their expectations. This article has got you covered.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. The problem with the first case is self-explanatory.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

MARCH 8, 2020

billion euros in 2019 according to NASDAQ. These customers range from dive bars, restaurants, exclusive clubs, to event stadiums. Her company was contracted by Heineken at the end of 2019 to work on their software development projects. Beers, Ideas, and Volunteers.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Gainsight

MARCH 29, 2019

especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) Technology has enabled new ways of doing business. And neither developed their systems out of whole cloth either! ” In the U.S.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Business of Software Conference

JUNE 29, 2020

Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. Somebody else on your leadership team says ‘you know I don’t really like oranges. What would we build to do this? Let’s give them grapefruit.’

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Business of Software Conference

APRIL 24, 2020

Claire Lew is the CEO of Know Your Team – a company that helps companies like Airbnb and Kickstarter and also runs a online leadership community, The Watercooler, with 1,000+ leaders and thousands of conversations on hiring, firing, business growth and more. This also means that we better define what good leadership it’s that.

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Weak Development Team Vision Feedback Software Management 40

Gainsight

JUNE 4, 2019

Here are the four awards we gave away at Pulse 2019 in San Francisco in May: The Innovation Award: This award honors an innovation in customer success that drove a measurable shift in retention, expansion, adoption, or advocacy. Congratulations to Loopio , the Pulse 2019 Impact Award winner for Innovation.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

ProductPlan

APRIL 23, 2019

We do deep dives on new products and talk about current events which are affecting the company. Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team. © ProductPlan 2019. Technology Roadmap. Technology Roadmap Templates. Get In Touch. Integrations.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Gainsight

OCTOBER 3, 2018

This blog post is based on questions and answers showcased in our webinar, How to Budget for Customer Success: 2019. Every quarter, you could review with a team member how they’re performing against that criteria. And then share them with us at one of our many events ). Does a straw have one hole or two?

Customer Experience 40

Customer Experience User Testing Webinar Management 40

StubHub

AUGUST 8, 2019

By Adam Ware, Senior HR Business Partner StubHub’s 2019 summer interns I can say with full confidence that StubHub has the best summer interns in the industry. A majority of our interns work on teams within Product & Technology. They are like our customers: they love concerts, festivals, sporting events, theater?—?basically

Analytic Tools 8

Analytic Tools Feedback Software Reporting Tools Data Visualization 8

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Business of Software Conference

MAY 29, 2019

Upcoming Events. BoS USA 2019. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We’ve got the technology to support different ways of working. And we take more of a facilitative approach to leadership. Don't Miss a Thing - Get BoS Updates.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Userzoom

NOVEMBER 6, 2019

This is the final presentation we’ll be sharing from BetterUX 2019. You can access all speaker sessions from the event, including ones from FlixBus and Booking.com by visiting the following page… Access videos. We have technology enabling this, and UserZoom is one of those vendors. Hello, guys, how are you?

Research Software 68

Research Software User Testing Product Research UX 68

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. And then lastly, we also had a lot of thought leadership content.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JUNE 20, 2019

Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? But instead, we survived this event. They were not review quarterlies. Upcoming Events. Unsubscribe anytime.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

OCTOBER 1, 2019

Upcoming Events. BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Anybody been through a half day innovation event where everybody comes in and writes things on post it notes and puts them on the wall. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. At that event, Eoghan McCabe, our CEO, unveiled the next chapter of Intercom. Short on time?

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User Testing Banking Customer Experience Technical Review 143