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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education

Gainsight

Our team’s vision, focus, talents, and hard work were central to achieving this milestone. Within several months, I noticed they had the same problem I had in my startup but at a significantly greater scale and cost. That winter, I got to work building a startup company and a startup family.

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Product Drive 2023 – How to Build Products Users Love

Userpilot

About the author – Else van der Berg Else has over a decade of experience working for startups and scaleups but is currently an interim Product Lead/Advisor at Value Rebels. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

The teams she coaches are from both early-stage startups and multinational enterprises in different industries. She has 7+ years of experience in startups and startup-like teams and most recently led an innovation lab as a product manager in 2019. Challenges of transitioning from software engineer to product manager.

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#BoS2019 Speaker Interviews: What They Learned

Business of Software Conference

It was refreshing because the content wasn’t about the typical Silicon Valley startups that try to grow super big. It eventually became a goal to speak at Business of Software. This conference serves a great purpose to give a home to a more mature, understated-but-enormous part of the software industry. Company: Medium.

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#BoS2019 Speaker Interviews: What They Learned

Business of Software Conference

It was refreshing because the content wasn’t about the typical Silicon Valley startups that try to grow super big. It eventually became a goal to speak at Business of Software. This conference serves a great purpose to give a home to a more mature, understated-but-enormous part of the software industry. Company: Medium.

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Kaitlyn : As you mentioned, this is your second startup journey. Our product vision is, “The knowledge you need to do your job should find you when you need it.” Kaitlyn : Rick, welcome to Inside Intercom.

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What 14 startup investors and advisors taught us about chasing (and finding) product-market fit

Mixpanel

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. And beyond the anecdotal, an often-cited 2019 study CB Insights found that “no market need” was the leading reason most startups don’t succeed. ” Credit: The Lean Startup Playbook.