Userpilot

DECEMBER 2, 2019

More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With that in mind, we thought we’d take a look at the best customer success tools. With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job.

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Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Userpilot

AUGUST 31, 2021

What, how, and where you communicate the latest changes for your SaaS can be a massive source of user engagement. Let's dive into how to craft amazing release notes that not only engage your existing users but also attract new users to your SaaS. Why are release notes important for SaaS? What are release notes?

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eG Innovations

MARCH 26, 2021

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. 5 Reporting and Analytics. 5 Reporting and Analytics. Hence, some form of agent software is required on these systems.

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Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. With product experience becoming increasingly important, monitoring in-app user movements needs to be a priority. The In-App Engagement Starter Kit.

Customer Experience 97

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Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics. What Is Product Analytics?

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eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. Citrix Stack Monitoring Tools. Citrix Director.

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TIBCO - Thought Leadership

JANUARY 22, 2020

You know the time when the leading analyst firms such as Gartner, Forrester, and IDC, as well as the media, and even the vendors promote their foremost technology predictions for the coming year. Instead, as you plan your 2020 plans, wouldn’t you rather be placing your organization’s bets on sure things rather than predictions?

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Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen.

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Department of Product

SEPTEMBER 21, 2023

Apple’s iOS17 officially launches this week but there’s another operating system worth exploring, too. TimeOS is described as the world’s first “time operating system” and this week the company unveiled a new browser extension. Fitbit has launched a major redesign of its mobile app which adopts Google’s Material Design.

Research Software 52

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Userpilot

MAY 13, 2020

Any other year this time product people, growth marketers and SaaS folks would be heading to various conferences to learn the latest trends, dust off their skills, and – probably most importantly – network with other people from the industry. See the best places to learn and network for product people in May and June 2020! .

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great. And ultimately, profit!

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Usersnap

APRIL 2, 2020

This is where a customer feedback tool can help. What is a customer feedback tool. A customer feedback tool is a software solution designed to help businesses collect, measure, and analyze customer feedback, as well as make data-driven decisions based on that feedback. What to look for in a customer feedback tool.

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Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. Best blogs for product managers.

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Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. On top of the great UX functionality, Userpilot offers product analytics.

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Usersnap

APRIL 2, 2020

This is where a customer feedback tool can help. What is a customer feedback tool. A customer feedback tool is a software solution designed to help businesses collect, measure, and analyze customer feedback, as well as make data-driven decisions based on that feedback. What to look for in a customer feedback tool.

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Mixpanel

JULY 8, 2022

Product analytics can help by showing companies what is and isn’t working with their websites and apps, what to prioritize, and what to invest in. That’s why we introduced Mixpanel for Startups in 2020, and in just two years, have given more than $25 million in free credits to startups. Mixpanel for Startups.

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Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Our blog regularly updates to bring you more knowledge and best practices.

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Indicative

JUNE 29, 2020

We’ve optimized our Cohort tool to help you answer this question quickly and efficiently. Revenue analysis is perhaps the most meaningful retention analysis you can do with your app or website. To help you answer these questions, we’ve made improvements to our Cohort tool. . Cohort Improvements and Nth Day Retention.

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Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

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Userpilot

JANUARY 8, 2021

Some industries like SaaS will have an average NPS of 30. For example, let’s say you launch a NPS survey in your app and 100 users answer it. Well, software is not one of them. Let’s take a look at the average NPS score across several common industries from the Retently 2020 NPS Benchmark report. What is NPS?

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Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Mastering Product Experience in SaaS ( Watch the webinar recording ). Product Analytics.

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Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

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Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. You can follow her insights from her professional career on her Medium blog. CEO of Product Labs.

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UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. So it’s crucial for designers to learn and understand these new technologies and the way people will interact with them. VR and AR – how did it progress?

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UX Studio: Product Management

SEPTEMBER 29, 2023

My first few projects included webshop and mobile app designs for clients like Google. In 2020 I joined our CEO to launch a new website builder for writers. In this article, I’ll bring personal examples to illustrate these problems and recommend solutions to them. We were working on a smaller module of an app.

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Userpilot

SEPTEMBER 14, 2022

Source: 2020 State of Product Marketing report. Especially for SaaS companies that will offer a new solution to the market, the positioning statement must be clear and concise. This includes everything from website copy to blog posts to email campaigns and social media posts. Let’s consider a concrete example.

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Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. We release new talks regularly right here on our blog. BoS USA 2019 BoS Europe 2020. 17 Talks From Seasoned Entrepreneurs. Business Models.

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Bain Public

JULY 13, 2020

Founded in 2018 with a mission to make public buses the most convenient transportation solution, Blaise Transit uses an AI-based software platform enabling transit agencies to run on-demand bus services using existing vehicle fleets and bus stops. cities since January 2020. Other Companies We’ve Worked With.

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Userpilot

DECEMBER 7, 2021

Hire a UX designer if you need someone to own the overall design process in your Saas business. To do this, they create customer-friendly visual elements that improve the usability and accessibility of a solution. Collaborating with the product team and cross-functional team members to deliver new solutions and features.

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Split

AUGUST 25, 2020

To read more about our investors and the details of our funding round, check out our blog post from Split CEO Brian Bell. The largest financial institutions and media companies are turning to feature delivery platforms, and Split in particular, to power their product development. How big can it get?

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eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. Barry : The impact of 100% of the workforce working remotely was huge even on companies that had solutions in place for WFH.

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Antwak Blog

MARCH 5, 2021

LinkedIn Learning 2020 Workplace Learning Report identifies the following hard skills to be the most demanded: Blockchain Developing: Blockchain is a new technology ruling business transactions. Thus, one must learn to design, operate and maintain cloud architecture on a variety of platforms. Hard Skills.

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UX Studio: Product Management

AUGUST 25, 2021

The enormous impact of the coronavirus outbreak on UX Research got explored in innumerable blog posts , articles in journals , and online workshops that have appeared over the year. to cease activities altogether or hinder them from properly learning the tools of our trade? Translation of user insights into initial solutions.

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Amplitude

JULY 29, 2020

Netflix has a distinct product strategy for each of its products—its streaming product strategy (this is the platform we all know and love when we think about Netflix) will be inherently different from the product strategy for Prodicle, which is Netflix’s production-facing tool used by film and television crews. Product Analytics.

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UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. . It’s a common request we often get from our clients. What will you do? Phoenix Design.

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Bain Public

SEPTEMBER 19, 2020

As a creator of content for global audiences, Watchmojo offers information and entertainment to its viewers in the form of video content which is translated and distributed through unique digital channels and multiple online platforms, subsidiaries and partner companies. This system has helped us reinvent the business."

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