Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. Why Does Freemium Make More Sense for B2C and SMB-B2B?

User Testing 98

User Testing Reporting Tools B2C Customer Experience 98

The Product Coalition

OCTOBER 18, 2020

The CEO and top sales executives see progress and as a result shift their focus to the next step which is delivering the new/updated product strategy, namely updating the product itself to support this new strategy. for example, simplifying the registration process in B2C or better lead qualification in B2B.

User Testing 108

User Testing B2C Customer Experience Weak Development Team 108

The Product Coalition

OCTOBER 12, 2020

If your product is for “everyone” (in B2C) or “every SMB/Enterprise” (in B2B), think again. In the name of affordability and reliability, ease of use wasn’t the most important quality of the car. No product serves everyone. Even Google Search doesn’t (think about the minimum requirements for using it and you will discover quite a few).

Product Strategy 114

Product Strategy Strategy User Testing Product Research 114

Intercom, Inc.

JULY 9, 2020

Could you speak a little bit more on the differences for maybe a B2C company? So when it comes to B2C, usually we have an inventory of products which for Spotify could be songs or albums or artists. This is how I think about marketplaces and B2C companies in general is you really want to hone in on what would be valuable to the user.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Centercode

DECEMBER 18, 2019

Centercode, a leading provider of Customer Validation solutions for global B2B and B2C enterprises, has been declared a finalist this week in the international Cloud Computing Awards program, The Cloud Awards. The post Centercode Named Finalist in 2019-20 Cloud Awards appeared first on Centercode. Laguna Hills, CA.

Naming 10

Naming User Testing B2C Customer Satisfaction 10

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. Download the Scrum Guide 2020 Reordered for Free How to Make ‘Agile’ Work in Startups Then? These are my lessons learned on becoming agile as a fast-growing startup and what anti-patterns to avoid at all costs.

Agile 176

Agile Startups Technical Review Software Review 176

Userpilot

MAY 19, 2021

These definitely play a role, but a study by SaaS Capital in 2020 found that one of the most influential factors is whether you are VC-backed or bootstrapped. They made sure to rank for the names of the brands they wrote for, like Facebook and Twitter, getting them more than 35,000 indexed category pages.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Imaginary Cloud - Design

JANUARY 30, 2020

Namely, its potential to provide companies with actionable insights rather than with abstract raw data. The predictions point that by 2020 " 90% of BI platforms will have artificial intelligence and 50% of analytical queries will be generated via search, natural-language processing or voice, or will be simply automatically generated. "

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. The 2020 Summer Olympics in Tokyo finally took place. So I think that’s where B2C has a much higher level of impact than B2B.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

MARCH 12, 2020

It’s when a company recognizes you by name, knows your preferences, and delivers on them. But we wake up now in 2020 and think, ‘Oh my gosh, things have changed.’ The publisher came up with the name. This transcends across B2B and B2C. Many view memberships and subscriptions as the model of the future.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Product Talk

MAY 10, 2023

There were some things that I’d been doing in my role or at past jobs that as I was introduced to it, I was like, “Oh, this is like that thing I was doing, but it’s got a name and more of a process to it than what I was already doing.” If I remember right, you took our Master Class in the fall of 2020.

Product Research 130

Product Research User Testing Feedback Software Research Software 130