The Product Coalition

MARCH 11, 2024

According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment. Companies can leverage gamification alongside nudges to further incentivize premium upgrades.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. Some companies (like those focused on work collaboration or expense management) faced hurdles early on in the year that flattened as employees became more comfortable working from home. 2021 Engagement Benchmarks for Business Services Apps.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

Alchemer Mobile

MARCH 16, 2021

2020 reset the mobile app engagement playing field. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help you understand your app’s engagement strengths and areas for improvement. What’s New in the 2021 Report.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

The Product Coalition

JULY 21, 2022

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

Reporting Tools 147

Reporting Tools Artificial Inteligence Data Visualization Wireless 147

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

The Product Coalition

OCTOBER 17, 2020

Big Tech CEOs testify before a House Judiciary Subcommittee on Antitrust Law, July 29, 2020. Congress just released a damning 449 page antitrust report looking at the monopolistic practices of Amazon, Apple, Facebook and Google. Platforms are not legally obligated to exercise editorial control over their content like traditional media.

Reporting Tools 123

Reporting Tools Feedback Software Data Visualization User Testing 123

Intercom, Inc.

MAY 25, 2022

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. At Intercom, we aim to run less software. We exclusively build on top of a very small set of core technologies. Our tooling allows for high availability. Our tooling allows for high availability.

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

Data Visualization 101

Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. Therefore, product managers and product leaders have seen a large increase in responsibility and potential company-wide impact. The role of product manager is changing.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 111

Healthcare Research Software Analytic Tools Reporting Tools 111

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

Feedback Software 52

Feedback Software Research Software Reporting Tools Software Review 52

Intercom, Inc.

MARCH 28, 2022

These three trends – ongoing digital transformation, rising consumer expectations, and the blurring of responsibilities between teams – all reveal one huge, undeniable truth: customer experience is now a top-line concern for all companies. But this is where many companies are struggling. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

The Product Coalition

JUNE 11, 2020

Emphasis on contactless medical care drives the healthcare centres to look up to the IoT solution providers for an effective approach to tackle chronic diseases. IoT solutions for COVID-19 are possible using tools like tracking devices and sensors. How do IoT companies play a critical role in COVID-19 battle?

Research Software 78

Research Software Healthcare Reporting Tools Data Visualization 78

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. The rise of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Alchemer Mobile

MAY 6, 2021

One size did not fit all for Personal Services apps in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category. 2021 Engagement Benchmarks for Personal Services Apps. Consumer Engagement.

Data Visualization 147

Data Visualization Reporting Tools Feedback Software User Testing 147

The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. billion in 2020)?—?used from 2020 to 2027. Mobile learning: The market size surpassed US$20 billion in 2019 and is set to grow at 13% CAGR between 2020 and 2026.

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. At year end, interaction rates remained equal to what they were in 2020 at 26%.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Indicative

AUGUST 12, 2020

G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. . Indicative is the only Customer Analytics platform designed specifically for non-technical business users that connects directly to your data warehouse. Easy to use tool for funnel analysis that connects to Segment for event data.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Technical Review 105

Amplitude

JANUARY 21, 2021

For digital businesses, there was no year more critical than 2020. We congratulate each of these winners for representing the highest standard for companies looking to make the digital-first leap.” . We are thrilled to announce the following winners of 2020 Pioneer awards. . Amplitude 2020 Pioneer Award Winners.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

Userpilot

JULY 19, 2021

said that customer experience at most companies needed to improve. Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Alchemer Mobile

JANUARY 30, 2020

In Gartner’s November 2019 “ Accelerate Buying Decisions ” article, analysts make an important distinction: “Technology buying is typically an act of change.” No matter your business, change and investment in new Voice of the Customer (VoC) technology can be scary. Over 150 S&P companies cited NPS in 2018 earnings calls.

Reporting Tools 173

Reporting Tools Technology Data Visualization Customer Experience 173

Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. While the year was disastrous for many food and drink companies, there were also many whose apps tell incredible tales of resilience, ingenuity, and embracing the digital shift. 2021 Engagement Benchmarks for Food and Drink Apps.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either In addition, with over 218 billion app downloads in 2020 , having a quality mobile app is more important than ever. Key Concepts Mobile Automation in many respects is not dissimilar to other platforms. an app or website.

User Testing 189

User Testing Analytic Tools Feedback Software Research Software 189

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Does searching for data in your company feel like a never-ending obstacle course? Are you all caught up? Data Designer.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. Most recommended customer feedback software. Why is customer feedback important?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Intercom, Inc.

DECEMBER 28, 2022

Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. Many companies have long been reluctant to use emojis in their communications, deeming them too casual, inappropriate or not “business-y” enough. Announcing ‘The Intercom Customer Support Trends Report for 2022’.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118