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2021 App Retention Benchmarks

Alchemer Mobile

As you act on your 2021 app retention strategy, here are the app retention benchmarks to aim for. App Retention in 2021. Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. For 2021, here are the three primary app retention benchmarks to aim for.

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How Customer Insights Are Shaping Tech for 2021

Centercode

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. It highlighted both the reliability of technology and its shortcomings. 2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them.

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A Sprint Review without Stakeholders?

The Product Coalition

TL; DR: A Sprint Review without Stakeholders There are plenty of failure possibilities with Scrum. A Sprint Review without stakeholders may create an unhealthy bubble for the Scrum Team due to the disconnect, thus resulting in lower effectiveness. despite the rigid flow from Sprint Review to Retrospective to Sprint Planning.

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2021 on Inside Intercom

Intercom, Inc.

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. The Ultimate Customer Support Tech Stack for 2022. The Intercom Brand Studio team never fails to amaze me with their creativity, so this post was an obvious highlight for me in 2021. Anna Murphy , Editor.

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. Looking at the dining experience, for example, everything from search to reservation to pre-arrival to dine-in to exit is entering a new phase of digitization. Data included: Ratings and reviews. Ratings and reviews.

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Book Review – Exponential – Azeem Azhar

Business of Software Conference

Book Review – Exponential – Azeem Azhar. It is a must read for anyone in tech. Technology is developing at an exponential rate. A history of the evolution of technology at the turn of the 20th Century – the great transition when the world changed beyond recognition. Humans evolved for a linear world.

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3 key takeaways from International Women’s Day 2021

Intercom, Inc.

Here are three key takeaways from the week – and how you can use them to continue to challenge the status quo long after IWD 2021 is over. Karen’s former manager is a great example of an ally using their privilege to advocate for change. The post 3 key takeaways from International Women’s Day 2021 appeared first on Inside Intercom.