2022 Company Inbound Reporting Tools 
Intercom, Inc.
DECEMBER 28, 2022
We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year. And breathe!
Intercom, Inc.
MARCH 28, 2022
These three trends – ongoing digital transformation, rising consumer expectations, and the blurring of responsibilities between teams – all reveal one huge, undeniable truth: customer experience is now a top-line concern for all companies. But this is where many companies are struggling. This trend shows no signs of slowing down.
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Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.
Intercom, Inc.
FEBRUARY 1, 2022
The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. In fact, 80% of customers are more likely to do business with a company that offers personalized experiences. .
Intercom, Inc.
APRIL 5, 2022
That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. But in 2022, almost every business is an internet business – and phone support just can’t scale fast enough. Introducing Switch, Intercom’s personalized solution to high inbound call volume.
Intercom, Inc.
OCTOBER 13, 2022
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. The last year hasn’t been easy. Third, a new visual bot builder.
Userpilot
JUNE 13, 2022
Are you looking for the best SaaS blogs and influencers to follow in 2022? The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. The SaaStr blog focuses on SaaS-related content for different company stages. 15 best SaaS blogs you need to read in 2022.
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