2022 Consulting Inbound Technical Review 
Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?
Intercom, Inc.
DECEMBER 21, 2021
We increased our workforce to more than 800, and announced plans to grow to more than 1,000 in 2022. The Ultimate Customer Support Tech Stack for 2022. The Ultimate Customer Support Tech Stack for 2022 outlines the strategy and tools that support teams can implement next year to future-proof their customer support tech stacks.
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Intercom, Inc.
JULY 29, 2021
We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.
Product Talk
JANUARY 4, 2023
Reflecting on 2022: Measuring the Impact of Our Course Business. Let’s compare that to how we did in 2022. In 2022, we helped over 1,800 students get hands-on experience with the continuous discovery habits. In 2022, we helped over 1,800 students get hands-on experience. I joined a Brazilian tech TV show live on air.
Intercom, Inc.
FEBRUARY 10, 2022
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. It takes strategy, processes, design, technology, and the right people to build an empathetic mindset that impacts customers and employees. Last month, we published the second edition.
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