Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. I wait to make sure the new technology works and I think it will stick around.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting.

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Research Software User Testing Customer Experience Data Visualization 81

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. Book a free consultation to see how Userpilot could help you achieve a similar result!

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Product Research 89

Userpilot

JANUARY 26, 2022

As technology rapidly advances, the SaaS industry relies on data to thrive. A Forrester Consulting survey of 900 global corporate leaders revealed that companies that depend on data management tools to make business decisions are 58% more likely to achieve their revenue goals compared to non-data-driven businesses. NPS Survey.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Intercom, Inc.

DECEMBER 21, 2021

We increased our workforce to more than 800, and announced plans to grow to more than 1,000 in 2022. The Ultimate Customer Support Tech Stack for 2022. The Ultimate Customer Support Tech Stack for 2022 outlines the strategy and tools that support teams can implement next year to future-proof their customer support tech stacks.

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Customer Communications User Testing Research Software Technical Review 196

UX Planet

JANUARY 29, 2024

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Here is an example of a test I did with ChatGPT.

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Analytic Tools Systems Review Data Visualization ChatGPT 98

Gainsight

APRIL 21, 2022

One of the leaders in research, advisory, and consulting is Forrester. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. In 2020, Forrester presented some eye-opening results in a report titled “US Tech Budget Outlooks In A COVID-19 Recession.”

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Reporting Tools Research Software Data Visualization Technical Review 52

Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Tweet This. It was a great fit. This was around 2005.

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Feedback Software Reporting Tools Product Research User Testing 130

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” To help you with this, we compiled a list of the top mobile in-app feedback tools of 2022. Supporting tech. Rightpoint is an independent customer experience agency with technology at our core. This is a valid question.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

JANUARY 16, 2022

After reviewing over 50 candidates, 25 phone interviews, and 15 full interviews, I eventually had to choose between a few final contenders. some user-related and others very technical that aimed at making the whole process as seamless as possible. The search, though, wasn’t trivial.

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Roadmap Data Visualization Customer Experience User Testing 151

Intercom, Inc.

JUNE 23, 2022

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. Amanda, who’s always worked at the intersection of marketing and technology, is, by her own admission, a data geek. That’s really been the core thread ever since for me.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

The Product Coalition

SEPTEMBER 7, 2022

Boston Consulting Group estimates that 70% of digital business transformation projects fail. MVPs Save Time And Money In 2022, the Protonn business startup platform closed after 6 months of operation. Employees cited the lack of sales, the overemphasis on technology, and the improper business model as the top reasons for bankruptcy.

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User Testing Feedback Software Research Software Product Research 125

Intercom, Inc.

FEBRUARY 3, 2022

He’s written New York Times best-selling books such as Talk Triggers and Hug Your Haters , hosted and spoken in hundreds of events, and founded Convince & Convert , a digital strategy consulting firm that helps businesses gain and keep more customers. And if you look at their reviews, almost all of them mention how fast they are.

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Customer Experience User Testing Product Research Research Software 223

The Accidental Product Manager

APRIL 12, 2021

Online grocery sales are expected to grow to around $86 billion in 2022, up from $17 billion in 2017. reported lower profit for its latest quarter, in part due to investments of hundreds of millions of dollars in online operations. and Uber Technologies Inc.’s For now, it’s an expensive undertaking. s Uber Eats.

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Reporting Tools Product Management Product Manager Management 97

Userpilot

AUGUST 16, 2022

For example, your goal could be to boost sales by 20% by the end of December 2022. could be: “Serve 1 million businesses to influence 1 billion lives” A similar goal had been adopted by the tech consulting company CommGate. Overarching goal: Design the prototype of a new core feature by November 30, 2022.

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Feedback Software Research Software Framework User Testing 92

Gainsight

JULY 26, 2022

The strategy also enables instant CTA triggers within their CS platform for both issue escalations OR when there is opportunity for advocacy and positive customer reviews. . A negative response triggers an automated email to that user from a CSM offering consultation. Reduction of ‘check-in’ CTAs to only two per month per CSM.

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59

Intercom, Inc.

JULY 29, 2021

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. If you are looking for a web design company in Sacramento, contact us to book a free consultation. Capitol Tech Solutions.

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Research Software User Testing Technical Review Product Research 77

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Performance – a front end powered by React performs noticeably better than non-React interfaces.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

UX Studio

JULY 27, 2022

It can also focus on optimizing site speed and technical performance, search engine optimization, or switching to responsive web design. Book a free consultation with us and let’s discuss your current obstacles and goals. If you haven’t heard about this term, read our article and find out why a responsive design is a must in 2022.

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Data Visualization User Testing Product Research Analytic Tools 86

Product Talk

JANUARY 4, 2023

Reflecting on 2022: Measuring the Impact of Our Course Business. Let’s compare that to how we did in 2022. In 2022, we helped over 1,800 students get hands-on experience with the continuous discovery habits. In 2022, we helped over 1,800 students get hands-on experience. I joined a Brazilian tech TV show live on air.

Product Research 162

Product Research Software Review Travel Books 162

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. SaaS is regarded as the technology most crucial to corporate success. billion by the end of this year.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Product Talk

JUNE 21, 2023

In late 2022, we introduced new instructor Ellen Juhlin , who teaches Continuous Interviewing and Opportunity Mapping. Meet Ellen Brandenberger , a product coach and consultant and Director of Product at Stack Overflow. Meet Ellen Brandenberger, a product coach and consultant and Director of Product at Stack Overflow.

Product Research 179

Product Research User Testing Research Software Customer Experience 179

Atlassian

JANUARY 27, 2022

Large companies’ needs are becoming more complex due to emerging regulations around privacy and security. In a recent study we conducted in partnership with Forrester Research, 83% of tech leaders said open, interdepartmental collaboration is critical to their organization’s success. We recently added Percept.ai

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. With that, a new tech stack is needed. CSM is one of the fastest growing jobs worldwide across industries and geographies.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Product Talk

JULY 19, 2023

When the online furniture and decor company Wayfair reached out to Jenny about a product role, she was excited about joining such a massive technology organization. She then invited around 180 product people (associate product managers and below) to review the opportunities, add any she’d missed, vote and prioritize, and suggest solutions.

Analytic Tools 174

Analytic Tools Product Research Customer Experience User Testing 174

Product Talk

SEPTEMBER 20, 2023

Tweet This Marina Vytovtova works as a product consultant and is looking for a new full-time role. When I’m reviewing things with business stakeholders, I tend to go very low tech,” says Drew. “I She previously worked at a startup called CreateMe , which builds solutions for apparel manufacturing automation.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

Modus Create

NOVEMBER 2, 2020

Modus Create consultants are experts in migration from Server to Cloud or to Data Center. So, while you technically could continue to use your server products indefinitely, we recommend one of the following strategies in planning for your going to continue managing your team’s work through 2024 and beyond: 1. So, What Now?

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Modus Create

DECEMBER 4, 2023

Yet, despite being a digital consulting organization, Modus Create has always maintained an outsized commitment to open source projects, including a long history of publishing open source community contributions. New groups arise frequently as we identify hot new technologies or design principles.

Research Software 105

Research Software Software Review Development Data Visualization 105

The Product Coalition

JULY 2, 2022

When I participated in the live discussions about the same topics, I realized that some of the gaps are due to perspective: So many of the companies I work with (either the few that I am personally consulting to, or among the CPO Bootcamp participants) are startups or scaleups, and only a small number are larger corporations.

Workshop 115

Workshop Customer Feedback Technical Review Product Research 115

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

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Reporting Tools Research Software Feedback Software User Testing 211