Gainsight

JUNE 2, 2022

As many know, Hubspot is a leading CRM platform. Not only do they provide companies with the right software and support to scale their business, but they were also voted the #4 place to work by Glassdoor in 2021. That couldn’t happen without impeccable leadership. A female Chief Customer Officer ascended into the CEO position.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MARCH 8, 2022

She's an expert in Product Management, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing, Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management. Follow her for a good dose of career advice combined with a neverending supply of positive energy.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS average by industry.

Product Research 90

Product Research Feedback Software Analytic Tools Research Software 90

Modus Create

JUNE 3, 2022

We are excited to announce that Modus Create has acquired Tweag, a software engineering company providing high levels of software assurance to its clients in the fintech, biopharma, and autonomous vehicle space. The Tweag brand will continue to operate within the Modus Create platform. Leading Substantial Digital Change.

Software Engineering 52

Software Engineering Analytic Tools Research Software Engineering 52

ProductPlan

JANUARY 21, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Investing in tools for the product team commanded the most significant share of product team budgets in our 2021 survey.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Bain Public

DECEMBER 9, 2021

At Bain Public, we believe that giving back is good business and excellent for the pedagogic value of enhancing our technology, market and industry understanding. Not only that: giving back requires active involvement and implementing solutions in response to product leadership challenges and Canadian startup ecosystem expectations.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

PMLesson's Ace the PM Interview

JUNE 19, 2022

However, the role of a cloud architect is not an entry-level position. You will need extensive technical experience to qualify for most professional cloud architect positions. That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. So let's get to it!

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Intercom, Inc.

OCTOBER 5, 2022

But no matter how isolating a management position can feel, you’re not going through it alone. Lara Hogan is an author, public speaker, and coach on management and leadership. Someone who has just taken on a big leadership project, on the other hand, is not going to need lots of 101 information. And the book was born.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. As a Product Lead, I continuously emphasize to our broader team the importance of defining personas so that we’re clear about who we’re targeting when shaping our product or positioning. Here are a few ways we do it.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Feedback Software 93

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

However, it's very challenging to get a full-time position at many of these companies. To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. Employees routinely say that the best places to work are some of the big tech companies.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

The Product Coalition

AUGUST 17, 2022

Transcending, rather than confronting, makes you more successful at collaboratively creating solutions across silos. This super identity has been shown in multiple studies to be a strong positive factor in successful teams building new products: How to get a super identity First, you need a super goal.

User Testing 111

User Testing Research Software Product Research Market Research 111

Mind the Product

AUGUST 9, 2017

While the Amazon Echo Show is an impressive addition to the repertoire of voice and video monitoring systems in this growing market, it’s not the product features that are drawing attention. If your favorite smart gadgets don’t synchronize, then there is less of an incentive to integrate them into existing home systems.

Artificial Inteligence 133

Artificial Inteligence Research Software User Testing Product Management 133

Roy Madden

APRIL 4, 2022

By default, Feedly’s AI Feeds will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. You can control the sources your AI Feed pulls from using the “ Refine Sources ” feature.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. The results are increased engagement, increased productivity, and better solutions. Major Takeaways: You can’t help others if you’re not in a position to help yourself.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

PMLesson's Ace the PM Interview

JULY 12, 2022

Do whatever research it takes to find their real name and always use that instead of generic openers like “Dear Hiring Manager” Open with a paragraph that demonstrates a connection between you and the company, your interest in the position, and how you're qualified.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

The Product HQ

FEBRUARY 1, 2023

While it is a senior position, there are numerous career paths, such as Group Product Manager (GPM) and Principal Product Manager (PPM). One of the main differences between the group product manager position and the principal product manager role, is the capacity in which they contribute to the product management team.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Intercom, Inc.

MAY 25, 2022

Those customer interviews you did 6 months ago that informed the decisions you made for 2022? It’s May 2022. Des: As good as can be in the tech-pocalypse of 2022. What sort of things change when the world falls apart from a venture capitalist-backed B2B SaaS startup stock point of view? How are you?

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Top research and analyst firms, including, HBR , Forrester , SiriusDecisions , and Gartner have recognized the practice and endorsed it as a revenue-generating business discipline.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Atlassian

JANUARY 21, 2022

By sharing the written review ahead of time, managers can set the foundation for positive communication. Writing your self assessment for 2022. Research shows that humans are notorious overestimators when it comes to how much other people notice and retain our achievements. Frame your suggestions positively. Life goes on.

Software Review 123

Software Review User Testing Construction Product Research 123

UX Planet

APRIL 17, 2024

I’ve been thinking about the topic of Tools in Design for quite some time. I wrote an article on that topic in 2022 , and since then I’ve spent a considerable amount of time procuring a variety of Design tools. This should give you an idea of which are the most desirable tools across the whole team.

Research Software 84

Research Software Feedback Software Analytic Tools Data Visualization 84

Atlassian

JANUARY 27, 2022

We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Long-term investments in our platform are paying consistent dividends.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

NOVEMBER 5, 2022

Escaping the Build Trap by Mellisa Perry @ Product Drive 2022. To choose the right options, you need to conduct user research and experiments. The key difficulty that many teams face is choosing the right frameworks and tools for their jobs to be done. The vision is owned by the CEO and the Senior Leadership.

Research Software 95

Research Software Feedback Software Product Research User Testing 95