Userpilot

MARCH 8, 2022

She advises executives around the world regarding product management. Andrea Saez – Writer, Speaker, Advisor | Sr PMM @ Product School. Follow her for a good dose of career advice combined with a neverending supply of positive energy. Melissa Perri is one of the most recognizable names in Product Management.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

NOVEMBER 29, 2022

The product allows its users to create quality visuals like banners or background graphics without technical skills, and this is possible thanks to templates. Apart from implementation, they advise them on how to operate their business or customize the product through bespoke integrations. The Canva ecosystem is built around templates.

Customer Experience 98

Customer Experience User Friction Technical Advisors Education 98

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. Few customer success managers are also developers.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond. Martin Kõiva , Founder & CEO of Klaus.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. annual subscription price from $29.99

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Userpilot

JANUARY 5, 2022

It’s also advisable to ensure they contain a CTA and a X button, so that the user has the choice to either engage with the value the modal is offering, or go back to what they were doing previously. You don’t want to find yourself in a position of having to rely on sending your customers emails.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. If you’re looking for a position as a product operations analyst, you’ll be getting in early to a new but fast-growing field.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52