Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Third, the lines between sales, marketing, product, and support are blurring. Second, expectations are rising for consumer-grade experiences.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. Innovative technologies such as video consent, smartphone consent, and digital informed consent are being used to overcome these difficulties.

Research Software 105

Research Software Analytic Tools Reporting Tools Data Visualization 105

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Yamini Rangan , CEO at Hubspot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

The Product Coalition

OCTOBER 6, 2020

On-demand apps have created a huge stir in the market after their launch. The tech-savvy people were the first once to adopt these on-demand apps. With so much demand in the market to get the tasks completed at the click of a button, many industries are trying to invest in this platform. billion by 2023.

Feedback Software 134

Feedback Software Technical Review User Testing Systems Review 134

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. leave it to your web developers and marketing team,?—?but of all B2B sales in the US by 2023.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

Technical Review 73

Technical Review Certifications Software Review Feedback Software 73

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Architects can help in every phase of the product lifecycle.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Architects can help in every phase of the product lifecycle.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

The Product Coalition

OCTOBER 25, 2023

Futures — Insights and Expectations Table of Contents ∘ The Evolving Role of Cryptocurrency in Investment ∘ Bitcoin Exchange-Traded Funds (ETFs): An Overview ∘ Bitcoin ETF Types ∘ Benefits and Drawbacks of Bitcoin ETFs ∘ Crypto ETF Development — How to Launch a Crypto ETF like Bitcoin ETF? ∘ Each offers a unique approach to crypto investment.

Customer Feedback 110

Customer Feedback Reporting Tools Technical Review Research Software 110

Modus Create

MAY 28, 2024

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

ProductPlan

MARCH 21, 2024

We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. Changing market conditions has been just one of the many challenges product organizations have faced in recent years. That’s why we’re here to lend a helping hand.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

Johanna Rothman

MAY 26, 2023

In the fall of 2021, I asked for technical review on the book. And I discovered a big problem—I confused my reviewers. Worse, each reviewer found different information in different spots. I finally understood why my reviewers offered the feedback they did. My information flow was wrong. I was stuck.

Consulting 93

Consulting Books Workshop Technical Review 93

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

Usersnap

JUNE 27, 2023

Understanding the beta testing process Beta testing is a critical phase in product development , where a chosen user group is granted access to a nearly completed product. Moreover, defining objectives encourages collaboration between users and developers, which further helps achieve desired outcomes.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

The Product Coalition

OCTOBER 30, 2023

Increase the number of positive customer reviews by 20%. Metrics: Customer complaints as measured by complaints submitted through all channels Positive customer reviews as calculated on the Apple App Store and Google Play Store Customer satisfaction as measured by quarterly surveys Why do OKRs matter to product managers and product teams?

Roadmap 112

Roadmap Feedback Software Onboarding KPIs User Testing 112

The Product Coalition

JANUARY 11, 2021

But in recent months, with more people quarantine at home due to the COVID-19 pandemic, witness a surge in demand for food delivery services. Another factor that drives the demand for food delivery solutions is the increased number of restaurants adapting home delivery due to being forced to close in the social-isolation period.

Software Review 92

Software Review Systems Review Technical Review Customer Experience 92

Johanna Rothman

MAY 26, 2023

In the fall of 2021, I asked for technical review on the book. And I discovered a big problem—I confused my reviewers. Worse, each reviewer found different information in different spots. I finally understood why my reviewers offered the feedback they did. My information flow was wrong. I was stuck.

Consulting 52

Consulting Books Workshop Technical Review 52

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. Enter my friend Kristen Berman. What if we annoy users?

Data Visualization 100

Data Visualization Product Research User Testing Research Software 100

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa. The market will judge.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). no technical skills). Others include PPC adverts, social media, or email marketing. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

ProductPlan

DECEMBER 13, 2021

Instead, Product Teams are normally given features to develop, not outcomes to achieve. Some of which are; Harvard Business Review states, $1.3 Some of which are; Harvard Business Review states, $1.3 Digital Transformation is not about the Technology. Digital Transformation Is Not About Technology.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

Usersnap

MARCH 16, 2023

B2B companies that need help marketing their products or services can partner with B2C online shops. This level of automation also reduces the need to send reminders for past-due payments. Ease of Use With Usersnap’s Customer Feedback Analysis Guide 2023 , POM improved the user experience on their payment check-out pages.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. Here’s what’s capturing the attention of global enterprises in 2023. By 2025, the serverless architecture market is expected to grow at a compound annual growth rate (CAGR) of 24.7%, reaching $14.93

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This article introduces the latest retail tech deployments at major U.S. This article introduces the latest retail tech deployments at major U.S.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Sequent Learning

DECEMBER 17, 2021

Instead, Product Teams are normally given features to develop, not outcomes to achieve. Some of which are; Harvard Business Review states, $1.3 Some of which are; Harvard Business Review states, $1.3 Digital Transformation is not about the Technology. Digital Transformation Is Not About Technology.

Weak Development Team 52

Weak Development Team Technical Review Product Research Agile 52

Department of Product

MAY 22, 2020

Marketing – how will you tell people that you’ve built something? And the product team responsible got some pretty brutal reviews in the process. Pricing, packaging and anchoring As many product marketeers know, anchoring plays a big part in how the value of a product is perceived.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

JUNE 25, 2023

Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. The Lean Product Playbook is a comprehensive guide to lean product development. Crossing the Chasm introduces strategies for successfully bringing innovative products to the mainstream market.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Usersnap

JULY 26, 2023

Buffer: Honest and transparent communication with customers and employees Customer centric company: Insights and lessons Implementing customer centricity: Practical tips and strategies Conclusion Why customer-centric culture matters The rise of digital technologies and the shifting consumer behaviors demand a shift in business strategies.

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Userpilot

APRIL 6, 2023

In the past few months, SaaS companies have been struggling with budgetary and staffing constraints caused by the broader economic uncertainty in the tech industry. You can then segment your customers based on their respective scores and develop a personalized strategy for each customer. Why are AI and automation important?

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company’s payment processor, Shopify Payments, has a ~14% market share, making it the world’s third largest payment processor. Full State of Tech Salaries report.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Centercode

AUGUST 20, 2019

The International Data Corporation (IDC) expects that number to grow around 17% every year until 2023. And these markets are adopting an increasing variety of smart home products. Earning favor with wider audiences means developing products that customers with less technical experience can easily use.

User Testing 20

User Testing Product Research Customer Feedback Technical Review 20

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

SEPTEMBER 4, 2023

As experts note, while blue oceans promise lucrative opportunities, not every new market lives up to expectations. A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. Chan Kim and Renée Mauborgne.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90