article thumbnail

Alchemer Recognized in 2024 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for Third Consecutive Research Report

Alchemer Mobile

LOUISVILLE, COLORADO, February 6, 2024 : Alchemer — a global leader in experience feedback technology — announced today that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time. Alchemer is a KKR portfolio company.

article thumbnail

14 Best Customer Analytics Platforms in 2024

Userpilot

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. Discover how well customers received new releases, and make adjustments to curate positive customer feedback. Let’s dive in!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

13 Conversion Rate Optimization Trends for SaaS in 2024

Userpilot

Instead, we’ll go over 13 conversion rate optimization tips that will become timeless and fundamental for SaaS businesses: #1 Use more user-generated content User-generated content (UGC), as the name suggests, is content that’s been created by users and customers. How to leverage this CRO trend?

article thumbnail

GPT Store is a UX disaster

UX Planet

The naming of categories at the GPT Store is a bit confusing, too. The category “Dall-e” is basically image generation, but it has the name of the tool rather than the action that the user wants to perform using it. Apart from the GPT name, OpenAI doesn’t offer any information on what the GPT provided in the list is doing.

ChatGPT 92
article thumbnail

What is Customer Sentiment Score & How to Measure It?

Userpilot

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Assign positive and negative scores to responses to calculate the overall customer sentiment score and track changes over time. Generally, a higher sentiment score indicates a more positive overall customer feeling.

article thumbnail

The Best of Everything Handpicked for PMs

The Product Cafe

There's no need to wait another year to make positive changes in our lives. 🤩 Best Product Folks to Watch Out in 2024 Ever found someone online who explains tough concepts in easy ways? Venue: London, New York, Virtual Date: 20th Feb, 29th May, August 2024 Mind The Product Just the name says it all.

article thumbnail

Avoid ‘Product’ Ground Hog Day: Unlocking Success When Crafting an Outcome-Driven Roadmap

The Product Coalition

Increase the number of positive customer reviews by 20%. Metrics: Customer complaints as measured by complaints submitted through all channels Positive customer reviews as calculated on the Apple App Store and Google Play Store Customer satisfaction as measured by quarterly surveys Why do OKRs matter to product managers and product teams?

Roadmap 115