Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product. Fear not, though!

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

FEBRUARY 27, 2024

By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products! Why should you track in-app events?

Analytic Tools 105

Analytic Tools Data Visualization Events Onboarding KPIs 105

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MAY 20, 2024

Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in!

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 18, 2024

Apart from the conversion and drop-off rates, pay attention to other metrics , like time to convert and the total number of conversions. When you know where users drop off, conduct additional research to identify possible causes and create hypotheses. To test the hypotheses, run experiments , like A/B or multivariate tests.

Analytic Tools 105

Analytic Tools Data Visualization Research Software Onboarding KPIs 105

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs User Testing 105

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. In this article, we’ll go over 16 tools that each product team may want to have in. Pendo is the best product adoption software for mobile apps.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? This article dives into some of the best tools in 2024. No-code SaaS tools for user onboarding and adoption: Userpilot – best user adoption platform for SaaS apps. Userpilot can help.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? That’s why we’ve put together this comprehensive guide which covers different types of tools for collecting user insights , examines the key functionalities of each, and shows the pricing, making it easier for you to make a decision. Look no further!

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. The most important metrics to track and why they matter. Understand how users adopt new features.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Analytic Tools 105

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 105

Userpilot

APRIL 26, 2024

The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? TL;DR Customer success is all about ensuring customers fulfill their desired goals when using your product or service.

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Feedback Software Analytic Tools Research Software User Testing 81

Userpilot

MAY 11, 2024

Despite being an excellent product analytics tool with great features, Heap is not infallible. TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions. Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Heap?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. Amplitude comes with the following features : In-app events, cohorts & audiences, experimentation, and pathfinder. Let’s dive right in! Amplitude’s main dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. Do they like it? Are you confused about using it?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 26, 2024

We’ve broken them down into three categories, including product analytics. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels. These are customer tracking software we recommend for gathering product insights: Userpilot for in-app product activations and analytics.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

FEBRUARY 18, 2024

TL;DR Funnel analysis is a way to visualize and understand how users flow through your website or app. There are different funnels—sales funnel, onboarding checklist funnel, free to paid conversion funnel, and so on. Spot friction in your user journeys. Retain users. Specify the metrics to monitor for each stage.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Userpilot

JANUARY 7, 2024

It’s a key metric for evaluating the success and sustainability of a business. Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. This metric is also useful for demonstrating rapid growth and market traction as a startup. Why is revenue growth important?

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

JANUARY 31, 2024

Are you wondering how to conduct user behavioral analysis to inform your product decisions? This article explains: What user behavioral analysis is Why it’s important The key steps in the analysis process Different types of analyses Let’s dive right in! Start user behavioral analysis by defining your goals.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Userpilot

NOVEMBER 24, 2023

CRO tools help you do just this and amplify product-led growth in the process. TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior. Hotjar is a popular heatmap and product insights tool that offers cross-platform heatmaps, rage clicks, and scroll maps.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104