Userpilot

NOVEMBER 20, 2023

What is a technical product manager? This is the question that opens our discussion of technical product management. TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. Tech PMs work actively with product teams on the product vision and strategy.

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Analytic Tools Feedback Software Research Software User Testing 99

Userpilot

MARCH 7, 2024

We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. The latter is only limited to user behavior within the product. Let's dive right in!

Analytic Tools 99

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 99

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Onboarding KPIs 90

Userpilot

MARCH 21, 2023

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. In this article, we’re going to unpack a repeatable framework for you to analyze user tasks to create successful user experiences. a layered task diagram).

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User Testing Research Software Customer Experience Data Visualization 84

Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Decide which new feature to work on by using in-app surveys with open-ended questions.

User Testing 105

User Testing Product Research Research Software Feedback Software 105

Mixpanel

MAY 27, 2021

You meticulously track how many people purchase from your stand each week, because that’s how you make money. Then, as if you took a false step on your hike to profit, it started tumbling down the hill. After sitting down with some trusted friends and family members, they broke the news that your lemonade simply wasn’t any good.

Data Visualization 140

Data Visualization KPI Analytic Tools Customer Experience 140

The Product Coalition

MAY 18, 2022

processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. To meet the demand, business operators need to deliver products faster while maintaining their quality.

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Reporting Tools Software Developers Software Development Feedback Software 131

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Reporting Tools 95

Userpilot

OCTOBER 15, 2023

And how relevant is it to product management ? TL;DR According to one definition, the level of effort includes all the work needed to successfully deliver the project. SaaS product managers can use LOE to plan sprints and prioritize backlog items. Start calculating the LOE by deciding how accurate your estimate needs to be.

Customer Experience 103

Customer Experience Data Visualization Definition Feedback Software 103

UX Planet

JANUARY 24, 2024

And just like that, the idea for a new article was born. Moreover, when it comes to user research, you’re required to analyze a huge amount of data. With custom GPTs, you have the option to build your own tools or use others’ creations to your advantage. ChatGPT AI tools are highly effective for data analysis.

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Research Software UX ChatGPT Data Visualization 52

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Satisfaction Scale 2.

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Feedback Software User Testing Customer Feedback Product Research 52

Intercom, Inc.

AUGUST 20, 2020

From public events to social media likes, the way we measure success can often be deceptive, and indeed outright harmful. Obsessive blind technophilia” is Alex’s term for what happens when we adopt tech without analyzing its consequences. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.

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Research Software Technology Telecommunications User Testing 243

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Initially, I leaned on the Double Diamond model but soon realized it was not ideal and definitely required some level of modification.

Product Research 62

Product Research Research Software User Testing Analytic Tools 62

Userpilot

JANUARY 26, 2022

In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

DECEMBER 20, 2022

So let’s find out how you can leverage data to streamline your product marketing decisions and secure a steady route to success. So let’s find out how you can leverage data to streamline your product marketing decisions and secure a steady route to success. What is a marketing funnel?

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 96

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

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Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? And your role at a customer success team? Measure your results with product analytics and keep improving.

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Analytic Tools Feedback Software Research Software Data Visualization 85

Userpilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals. These are the main questions we discuss in this article.

Analytic Tools 88

Analytic Tools Feedback Software User Testing Customer Feedback 88

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976. Underserved needs Product: 3.

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Indicative

JUNE 29, 2020

To help you do the same, we’ve been hard at work releasing new features and functionality! Analyzing complex user journeys with accuracy can be tricky. Analyzing complex user journeys with accuracy can be tricky. How can you ensure that your funnel is tracking conversions within the same session? Are they retained?

Data Visualization 59

Data Visualization Analytic Tools User Testing Feedback Software 59

ProductPlan

APRIL 11, 2023

In building software products, that’s not just a platitude, there’s a great deal of truth to that statement. While there are a variety of pictures that product teams use, the three most common are wireframes, mockups, and prototypes. It’s often been said that a picture is worth 1,000 words. What are Wireframes, Mockups and Prototypes?

Feedback Software 59

Feedback Software User Testing Data Visualization Customer Feedback 59

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? And your role at a customer success team? Measure your results with product analytics and keep improving.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Data Visualization 70

Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. Product Highlights. Measure the success of your launches with the Impact report. See how new features drive movement in your product KPIs—all without bothering your data science team.

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Data Visualization Analytic Tools Customer Experience Customer Feedback 71

UX Studio

MARCH 11, 2024

Storytelling and practical ways of improving both hard and soft skills. Storytelling and practical ways of improving both hard and soft skills. My first question to you is how do you introduce yourself without your name or profession? My first question to you is how do you introduce yourself without your name or profession?

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User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

APRIL 26, 2021

Or they invest too much time doing so, leaving little capacity to analyze the data and come to conclusions on how to best improve as a team. The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Shall I notify you about articles like this one?

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. TL;DR AI tools can help CSMs become more efficient and productive by automating mundane tasks of little value. Using AI can help you unlock more insights into the behavior of your customers and create more personalized experiences.

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Data Visualization Analytic Tools Research Software Customer Experience 96

The Product Coalition

MARCH 25, 2022

Although this term causes a lot of discussions, it isn’t a brand-new notion. The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. What is fintech?

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Imaginary Cloud - Design

APRIL 16, 2020

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. The immediate thought was apparently obvious to all: holding on your most primordial needs gets harder with age. So much so, that they almost missed their flights.

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User Testing Research Software Customer Experience Customer Feedback 113

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. Product positioning allows you to identify your market niche.

Research Software 97

Research Software Feedback Software Analytic Tools Positioning 97

Intercom, Inc.

JANUARY 12, 2022

The fact of the matter is that data science, as a field, is still relatively new. If you’re short on time, here are a few quick takeaways: Although data science can’t predict the future, it can definitely help you focus resources, troubleshoot issues, and even unlock new markets.

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Reveal

SEPTEMBER 2, 2022

If you’re involved in the world of business intelligence in any way, then you’ve most likely aware of the fact that sales data is the drumbeat of any organization. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Reveal

OCTOBER 14, 2021

In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Customers demand visual, interactive data visualizations to drive their decision-making process and integrate into their workflows, insights that work anywhere and from any device, and so much more.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Userpilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. It’s the key to retaining active users and helping them generate maximum value from your SaaS product. But here’s the thing—product engagement can mean different things for various products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Iteratively Blog

APRIL 7, 2020

What are your thoughts on having engineers write tracking code?" Also known as codeless event tracking, this type of automatic event collection aims to collect all user interactions within your application. Now that we have covered the definitions, let's go over the pros and cons. Let's get down to brass tacks, shall we?

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Events Data Visualization Analytic Tools Feedback Software 97

Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. The benefits of digitizing your customer experience, including its effect on revenue. 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS.

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Customer Experience User Testing Data Visualization Feedback Software 87

The Product Coalition

JULY 13, 2022

Or there are other analytics solutions that might fit your needs and budget better. In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Best for monitoring product performance and identifying frontend issues.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Mixpanel

JULY 16, 2019

You meticulously track how many people purchase from your stand each week, because that’s how you make money. Then, as if you took a false step on your hike to profit, it started tumbling down the hill. After sitting down with some trusted friends and family members, they broke the news that your lemonade simply wasn’t any good.

Data Visualization 77

Data Visualization KPI Customer Experience Reporting Tools 77