The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Intercom, Inc.

APRIL 27, 2018

On call work like this can be a powerful customer orientated activity that connects engineers to the value customers get from your product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The history of on call at Intercom. What we learned.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Intercom, Inc.

JULY 21, 2022

They had occasional advertising here and there. For Slack, that was clearly the engineering and dev communities, who love new tools. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. In August 2021, CTS received a prestigious dotCOMM Award for Marketing, PR, and Advertising Agency 2021. Jives Media maintains an excellent rating of 5 out of 5, having over 93 happy clients reviews, according to Clutch. Web Sauce Studio.

Research Software 77

Research Software User Testing Technical Review Product Research 77

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. Some were just plain uncomfortable with advertising. So the team got to work.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

NOVEMBER 7, 2019

Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team. Assume there is a system being developed that requires a phone number input.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Business of Software Conference

JUNE 20, 2019

On realizing he’s still too integral to the business, Peldi started the ‘Winter 2018 Injected Turbulence Project’ – delegated product design and engineering management, deleted Slack and witter from his phone, and stopped watching their internal wiki. They were not review quarterlies. Now he’s the CTO.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87