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Session Recordings 101: Definition, Use Cases, and Best Practices

Userpilot

That’s when it records all user actions without you manually tagging. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can watching session replays help you? Next, target specific user segments. How do you analyze session recordings?

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6 SaaS Demo Best Practices to Run Successful Demo

Userpilot

Demos are crucial for your sales process success, which is why you need to learn SaaS demo best practices to create beneficial content. Similarly, you can't expect potential customers to come on board without a well-designed software demo first. First, you need to know the steps to run product demos successfully.

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Customer Journey Visualization: How to Perform It + 3 Tools to Try

Userpilot

Want to conduct customer journey visualization but not sure what’s the best way to do it? This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. TL;DR A customer journey map represents the steps users take when interacting with your brand. User emotions.

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How to Design a Product Discovery Framework That Maximizes Impact – With Matt LeMay

Usersnap

To help you build smarter (not just faster), we sat down with Matt LeMay – author of Agile for Everybody product discovery evangelist, and creator of the One Page / One Hour method – to learn how to keep discovery grounded in real business impact. Customer Feedback Customer feedback is a crucial part of discovery.

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Mastering the Product Design Process: A Step-by-Step Guide to Success

Userpilot

Empathize with users. Analyze your target users to understand their pain points, goals, and behaviors. Develop user personas. Track user feedback, performance metrics, and bugs to identify areas for improvement. Research your target market. Create basic sketches and interactive prototypes. Who are they?

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What is a Customer Experience Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience managers is essential for success. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

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What is Product Management in Tech: Guide to the Role Of A Technical PM

Userpilot

A traditional product manager prioritizes understanding customer needs and market trends. To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy.