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How to Prepare Banks for Digital Transformation

The Product Coalition

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 90
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Modus Security: What’s Your Threat Surface?

Modus Create

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. We’ll now go through each of these stages and explain how they work. Phase 1: Due Diligence and Discovery. Who are the actors?

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Planning and Execution in a Time of Change

The Product Coalition

For most companies it’s bad news?—?the We ask you to keep calm and to follow the plans you are given diligently. They develop new business opportunities by making significantly greater investments than their rivals do in R&D and marketing, and they invest in assets such as plants and machinery.” how to achieve the goals?

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Top UX Design Agencies in San Francisco: How to Choose?

UX Studio: Product Management

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. If you decide to outsource, how to select an agency. Humility versus awards.

UX 65
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Why “Customer First” Fails – And What To Do About It | Ayat Shukairy, Invesp | BoS USA 2018

Business of Software Conference

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. The reasons why customer service fails. So what are the reasons why customer service fails.

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Why There’s No Single “Right” Way to Do Discovery: Part 1

Product Talk

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. It’s allowing each team to really find what’s going to work best for them.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”