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If somebody asks what’s the job of a product manager, the only correct answer is?—?pretty In traditional businesses, the product manager’s role is spread evenly across several departments or individuals. This requires product managers to maintain a well-organized, streamlined process of product development.
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Liam Geraghty: The second trend is that agility is no longer optional. Liam Geraghty: Shawn, how can customers support leaders pivot their customer support strategy to be more agile and adapt to these pressures? Liam Geraghty: Ruth, what are some of the ways Intercom’s customer teamwork in an agile environment?
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