Airlines Branding Customer Feedback Naming 
Alchemer Mobile
JUNE 11, 2019
Picture this: You’re sprinting through the maze-like airport as the airline calls your name over the intercom. If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. you need to understand that your customer’s number one priority is convenience. Personalize the customer experience.
Intercom, Inc.
OCTOBER 21, 2021
?. We all know an outstanding customer experience can set you apart from the competition, but is it possible, or wise, to guarantee it? The key to earning (and keeping) our customers’ trust and business, Jeff says, is in the promises we make and expectations we meet, no matter how small. A lifetime of customer service.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JANUARY 19, 2021
Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? How to Measure Customer Engagement?
Intercom, Inc.
MARCH 12, 2020
What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. There are now more ways than ever to help your customers solve their problems. Customers don’t mind knowing it’s automated, but they like it when the experience feels natural and personalized.
Mironov Consulting
AUGUST 15, 2016
As product managers, we worry about market results – not just successfully shipping stuff on time , but growing our product’s revenue, user base and engagement. But not all customers are created equal. Maybe we should fire just those two, and free up scarce resources for dozens of more relevant customers. Up and to the right!
Intercom, Inc.
APRIL 18, 2019
Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb. Prospective customers have to be educated. Anthony Kennada , the Chief Marketing Officer at Gainsight , has helped navigate these tricky waters and put the Customer Success category on the map. Investors might not get it.
Mind the Product
APRIL 18, 2017
But most importantly , we are thrilled to bring you some of the best minds in product and design from around the world to share some truly world-class insights, which is why I’m excited to announce our first three amazing speakers! Caitlin believes in staying focused on holistic user experience when making product decisions.
Expert insights. Personalized for you.
180 
Let's personalize your content