Remove Airlines Remove Data Visualization Remove Reporting Tools
article thumbnail

The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

article thumbnail

How to Benefit From Big Data Analytics: 7 Real-World Examples

The Product Coalition

90% of the world’s data has been created in the past 2 years, and businesses spend more than $180 billion annually on big data analytics. Since our first ancestors began writing on parchment, data has been an integral part of the human experience. What is big data analytics? But how is it used?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Application of Voice Search in Hospitality Services

The Product Coalition

Voice search technology is disrupting markets, for example, people use a smart speaker to search for information on the internet. Voice search in the hospitality technology industry has developed with many innovations. These voice search technologies can improve customer experiences and business operations. What is voice search?

article thumbnail

How customer support can keep up with customer expectations

Intercom, Inc.

In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.

article thumbnail

Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

According to a report by Statista , this is how various industries have been impacted by the pandemic. The data used throughout this post is from anonymized, US-based Apptentive customers’ iOS apps. For example, apps that historically seen predictable weekly trends in usage are now seeing entirely new patterns. ?Read

Travel 246
article thumbnail

Travel Management Systems: Smart Apps Designed To Facilitate Business Travel

The Product Coalition

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

article thumbnail

Travel Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner? Data included: Ratings and reviews. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Popular phrases.

Travel 261