Alchemer Mobile
SEPTEMBER 3, 2020
Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. The first app is an airline, which has seen a massive drop in DAU. Advice for mobile apps in the Retail and Shopping category: Proactively ask for feedback from customers.
Andrew Chen
FEBRUARY 6, 2024
It’s hard to be a product without a strong theory of distribution Here’s a common startup situation. A team busts their ass for months building the first version of their product. Now a big question emerges — how do you get the first people to use your product? It’s almost done.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
JUNE 19, 2018
In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Forward thinking companies are starting to make service a part of their product, with messaging at the core. 1 obstacle for these executives.
The Product Coalition
MAY 3, 2020
I came across an opportunity from a reputable airline requesting for innovative ideas on how to curb food wastage on flights. All good and altruistic as it sounds for passengers, stakeholders in the production chain (the food suppliers, packers, cleaners) and ultimately the airline’s bottom-line.
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.
Product Innovation Educators
APRIL 11, 2022
What product managers need to know about having an ecosystem strategy. It’s an important topic because our work as product managers and innovators should be in alignment with our organization’s strategy, but strategy may not be what you think it is. Summary of some concepts discussed for product managers. [2:59]
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.
Expert insights. Personalized for you.
246 
Let's personalize your content