Remove Airlines Remove Differentiation Remove Startups
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How customer support can keep up with customer expectations

Intercom, Inc.

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. These changes can already be seen at companies such as Dutch airline KLM. Forward thinking companies are starting to make service a part of their product, with messaging at the core.

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Startups need dual theories on distribution and product/market fit. One is not enough

Andrew Chen

It’s hard to be a product without a strong theory of distribution Here’s a common startup situation. 99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. Who wants to buy ads against the same audiences as major credit card or airlines?

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How to Avoid Patch-Work Innovation

The Product Coalition

I came across an opportunity from a reputable airline requesting for innovative ideas on how to curb food wastage on flights. One differentiation factor for full service airlines apart from the entertainment offered to their passengers, is food. However the blind-spot lies at how the problem is created in the first place.

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Breaking the Shop and Marketplace Conundrum

The Product Coalition

Assets such as the domain name, the associated search engine optimizations (SEO) and a unique shopping experience can create a strong differentiation for business from the marketplace. Businesses can leverage on their own branded websites or marketplaces as differentiated sales channels.

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MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom, Inc.

Startups building an integration strategy should start by understanding where to add value and what tools people are using to get that value today. And we actually have an out-of-the-box lead score that’s pretty good at differentiating a director at Microsoft from a restaurant owner. Can you augment those tools with integrations?

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Branding: The Other Half of Your Go-To-Market Journey

Pragmatic Marketing

” Those of us who have read The Lean Startup by Eric Ries or gone through Pragmatic Marketing certifications know that fully understanding your customers and solving their needs is paramount to product success. The product is similar to that of other airlines: a plane, seats, overhead bins.

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People & Company’s Bailey Richardson on how to find your people

Intercom, Inc.

And she worked her way up to be one of the United Airline’s first female pilots. He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. Very early on, Notion as a startup had like a 60-person meetup in South Korea.