Airlines Enterprise Management Reporting Tools 
Alchemer Mobile
SEPTEMBER 3, 2020
We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. According to a report by Statista , this is how various industries have been impacted by the pandemic. Travel & Hospitality.
Mironov Consulting
OCTOBER 19, 2022
Product management doesn’t run Engineering; Engineering runs Engineering. 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect. This " Code creators own quality.*
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Alchemer Mobile
NOVEMBER 10, 2022
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.
ProductPlan
SEPTEMBER 22, 2022
What is incident management practice? Incident management practice is the process of identifying and resolving unplanned incidents (often referred to as major incidents by teams following ITIL or ITSM practices). Types of incidents vary – from unplanned customer issues and service interruptions to events that degrade service quality.
Atlassian
JANUARY 13, 2022
They wanted to speed up long-distance calls, leading them to release a complex software upgrade. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. The team then gets a report and can fix the error immediately.
Mironov Consulting
AUGUST 15, 2016
As product managers, we worry about market results – not just successfully shipping stuff on time , but growing our product’s revenue, user base and engagement. In the enterprise space, sales are lumpy and a couple of deals may represent most of this quarter’s new revenue. More is better, and much more is much better.
Intercom, Inc.
FEBRUARY 23, 2022
This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.
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