Atlassian

JANUARY 13, 2022

The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. But if there’s an error, the code build doesn’t run, and the CI system prevents it from advancing to the next step. This is why CI is used widely by modern companies.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

UX Studio: Product Management

JUNE 7, 2019

Healthcare, financial management or education – just to name a few – started going through great digital transformation. There are independent solutions for money transfer, lending, cash management, daily banking and investment, putting the customer experience into the spotlight. Yota Mobile Network Operator Concept?—?Navigation

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. If corporate Accounts Payable managers and corporate Accounts Receivables clerks represent 98.5% You say potato, I say WTF. A Personal Sore Point. <soapbox>

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Intercom, Inc.

MARCH 12, 2020

I worked at a gas station, and an elderly lady pulled up on a very cold day and I went out and pumped her gas and my manager said: “Hey, we’re a self-service station. But the best companies have a system in place. He ran Scandinavian Airlines, and a passenger is his customer. Why did you do that?” Shep: Yeah.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. We’ve been isolated due to COVID. So it’s an important topic. Words matter.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Userzoom

NOVEMBER 14, 2017

Maybe the competition has found a better way to implement the same system or maybe it just doesn’t work at all? You can gauge interest simply by reviewing performance and metrics. They cross-referenced the most important features of the app with customer sentiment shared via public reviews in the app store.

Data Visualization 50

Data Visualization User Testing Product Research Customer Feedback 50

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Business trips may be exhausting for both those who travel and those who manage them behind the scenes. It is very hard to plan, distribute, and manage finances for such excursions.

Reporting Tools 104

Reporting Tools Travel Systems Review Data Visualization 104

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Therefore developers at DBS Bank built AutoFIN , an advanced tool that generates the first draft of financial analysis for relationship managers. Sephora used Aha! showed up in Jira.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Supporting tech.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userzoom

MARCH 28, 2018

They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. If I say United Airlines to you, I bet you don’t think of how marketing wants you to think of United Airlines.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Reveal

AUGUST 24, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Technical Review 102

Reveal

AUGUST 31, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Mind the Product

JUNE 25, 2019

I was included in the final review. That final review panel turned to a discussion on aptitude, skills, ability to ramp up. The candidate was a senior designer who’d managed teams in very difficult large-scale companies and managed to generate great results. I paused and gathered my thoughts. Hiring for Culture add.

User Testing 164

User Testing Weak Development Team Customer Experience Airlines 164

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. All product managers want to delight and engage their customers. They also don’t have a dedicated customer success manager, and you can’t really customize your flows.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Mironov Consulting

APRIL 15, 2023

 Almost every (non-engineer) CEO I talk with tells me that their development team needs to be much more productive – or is lazy – and their product managers are unresponsive or don’t understand the business.  I  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. Three reasons companies get this stuff wrong.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. All product managers want to delight and engage their customers. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. Why should you care about interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

DECEMBER 12, 2019

Andrew Grove explained the methodology of “management by objectives” (MBO) in his book High Output Management : The idea behind MBO is extremely simple: If you don’t know where you’re going, you’ll not get there. The one thing an MBO system should provide par excellence is focus.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Userpilot

MARCH 24, 2023

All product managers want to delight and engage their customers. Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. What users say about Whatfix?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. All product managers want to delight and engage their customers. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. – Parita P.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra. What users say about Spekit?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Our Whatfix Customer Success Manager Kritika has been amazingly responsive to our questions and creative in finding solutions. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Is Pendo or Spekit the best tool for customer feedback? – Parita P. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Here are some reviews from real users. Spekit prides itself on the robustness of its internal database system. Employees and managers can easily add to, update, and search for information, so everyone is aware of internal best practices.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

All product managers want to delight and engage their customers. Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Spekit prides itself on the robustness of its internal database system. Employees and managers can easily add to, update, and search for information, so everyone is aware of internal best practices. Don’t need the sidebar.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

It essentially allows people like product managers, product marketing managers, or marketers (who may not necessarily have a background in engineering) to create in-app onboarding experiences, optimize signup and onboarding flows, etc. By giving your product managers and marketers no-code tools, you can generate more no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Spekit prides itself on the robustness of its internal database system. Employees and managers can easily add to, update, and search for information, so everyone is aware of internal best practices. Spekit reviews.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. We’ve received questions from a few of our clients on how Modus Create is managing the effects of COVID-19 and what we recommend companies and clients do to mitigate the risks.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

The Product Coalition

OCTOBER 23, 2019

The diving community has its own culture and specifics, so it was necessary to build a robust booking system and spice up the solution with features that are super-important to divers. TripAdvisor and Foursquare encourage users to share their photos, while Booking.com and Airbnb invite them to leave reviews.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. By giving your product managers and marketers no-code tools, you can generate more no-code growth. If you check the product review sites, most people like using UserGuiding. What users say about UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52