The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Each merge launches an automated code build and test sequence, which take a moment to run.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. Why is Customer Engagement Important?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Since then, new technologies, such as Amazon and smartphones, have significantly increased the quantity of data available to organizations. Amazon’s website utilizes the same logic.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Technical Review 101

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Additionally, you can A/B test different elements and capture real-time product engagement. Technical knowledge is required to get the maximum out of this product.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Sachin Rekhi

MAY 17, 2010

The key enabling technology behind Mint is a company called Yodlee which developed the interfaces to connect to your bank transactions. Everytime I get an itinerary confirmation from an airline, I simply email it to plans@tripit.com and Tripit lets me rest assured that the rest of my travel experience will be extremely simplified.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Mironov Consulting

APRIL 15, 2023

 That each week they leave a fresh gift (💩) for the tech side to clean up – displacing whatever was planned.  But Deep dives into obscure technical requirements isn’t the fastest path to a signature.   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Userpilot

MARCH 24, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. Easy to create flows, even for non-technical team members. Pros of Whatfix? Here are its pros.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Mironov Consulting

JUNE 28, 2018

Rigorous A/B testing is a favorite tool in our B2C kit. We have lots of techniques to estimate purchasing behavior early in the discovery cycle: sign-ups, pre-orders/crowdfunding, clicks through to fake fulfillment pages, hand-testing a concierge service. And enterprise tech companies hire high-powered sales teams.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Here are its pros: Easy to create flows, even for non-technical team members. Mostly they are related to complications for non-technical people and instability. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Allows you to create in-app quizzes to test user or employee knowledge after completing a flow. Here are some reviews from real users. The tool is not very intuitive and has countless challenges using and technical difficulties.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra. What users say about Spekit?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 21, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. The above list is not exhaustive but it’s a starting point. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Chameleon is a powerful and effective tool that works in a similar way to Userpilot and offers similar features: styling, analytics, templates, goals, A/B testing, and checklists. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Appcues for no-code growth Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. You can find more reviews on G2 or Capterra. What users say about Spekit?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. Spekit reviews. You can find more reviews on G2 or Capterra. What is Spekit?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

OCTOBER 23, 2019

On the basis of analyzed data they collect from their users, Booking.com creates superior user experiences by testing, tweaking, and optimizing new features. days after they’re last used, so make sure you make a killer app, not an app that tests your users’ patience. Intuitiveness and user focus are crucial.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. Liquidity: The economic downturn of capital markets combined with a reduction in production due to limited inventories and production slow down impact businesses’ access to credit.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Technical knowledge is required to get the maximum out of this product. What users say about UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Business of Software Conference

FEBRUARY 4, 2019

I’m going to A/B test them and then I’m going to see which one performs better and that’ll be my site. This one is measuring time on page, which technically represents the amount of time the user spends on a page. So it’s technically the number of people who purchase over the number of people who visit.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88