UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. It illuminates your target audience, their pain points, and desires. This belief makes you disregard market research because you feel you already know everything customers want. This information will guide you when branding a startup.

Branding 94

Branding User Testing Product Research Data Visualization 94

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.

Data Visualization 82

Data Visualization User Testing Research Software Product Research 82

UX Planet

FEBRUARY 1, 2024

Designing applications that address these specific pain points can set the stage for groundbreaking solutions. A broad survey of finance app users reveals a 50% dissatisfaction rate with current tools Problem Impact The absence of robust finance tools causes stress, hindering savings and economic growth.

Analytic Tools 94

Analytic Tools Data Visualization Research Software Reporting Tools 94

Userpilot

DECEMBER 12, 2023

A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. improving retention).

Roadmap 93

Roadmap Customer Experience UX Product Research 93

Userpilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate.

User Testing 85

User Testing Feedback Software Data Visualization Customer Feedback 85

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Great support is key for retention.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied.

Customer Experience 100

Customer Experience User Testing Customer Feedback Research Software 100

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Any good positioning strategy begins with plenty of research. Your positioning strategy is about finding your space in the market and focusing your efforts on making that space yours. Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

APRIL 3, 2019

This is Part 3/18 in the series “How to Build an Innovative New Product or Company” on the topic of over-investing in the “4 Steps to Develop a Strategy” I was introduced to a medical device company recently. They have created a product that allows you to do blood analysis faster and simpler than any other product out there.

Analytic Tools 60

Analytic Tools Strategy Reporting Tools Data Visualization 60

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. As mentioned, AI is excellent at data analysis. About 73% of U.S.

Analytic Tools 71

Analytic Tools Feedback Software Data Visualization Reporting Tools 71

Product Innovation Educators

OCTOBER 24, 2022

A digital customer experience coupled with rapid physical product creation – insights for product managers. Both my co-founder Brian and I experienced pain points when we were buying engagement rings. We’re building a new digital product that’s the first of its kind for custom jewelry design online.

User Friction 72

User Friction Customer Experience User Testing Customer Feedback 72

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. What is sentiment analysis? Why should you perform sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

The Product Coalition

FEBRUARY 12, 2019

Close your eyes for a minute and imagine a strategy. In Michael Porter’s books, or anywhere else, I haven’t been able to find many examples of what a strategy should look like. Here’s a proposal: open any book on strategy and go to the Index. Here’s a proposal: open any book on strategy and go to the Index.

Airlines 60

Airlines Strategy User Friction Analytic Tools 60

Userpilot

NOVEMBER 27, 2023

Both metrics are important to track if you want to implement a successful product retention strategy. TL;DR While churn rate vs retention rate measures two different aspects of the customer journey, the goal for both is the same: to routinely track and improve them. Close the feedback loop so customers know their opinions matter.

Product Research 80

Product Research Data Visualization Feedback Software Analytic Tools 80

The Product HQ

APRIL 20, 2024

This guide shares key advice, tips, and strategies to help you become a SaaS product manager. This stage requires a high level of empathy from product leaders to identify the challenges that their users face as well as possible, lucrative solutions that work despite the complexities of their customer segment and market.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Userpilot

AUGUST 29, 2023

Product management delivers value in many ways: it aligns teams with organizational goals, focuses on customer needs , and drives product success by delivering products that make the lives of users easier. The product manager decides the strategy and helps define the most effective way for the product development team to get there.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Are you ready?

User Testing 97

User Testing Feedback Software Customer Feedback Customer Experience 97

The Product Cafe

MARCH 24, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. If you find yourself in this situation, revisiting and refining your messaging strategy immediately is crucial. Hello, all you product-loving folks!

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. TL;DR A persona is a visual compilation of your customer’s problems, emotions, desires, jobs-to-be-done , and goals. Why is creating personas important?

Research Software 92

Research Software User Testing Analytic Tools Feedback Software 92

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. it’s a hypothesis.

User Testing 140

User Testing Product Research Product Marketing Customer Experience 140

Amplitude

AUGUST 17, 2020

Your marketing campaigns and your product are the tools to building strong customer relationships at scale. So how do you identify the channels, messaging, and features that resonate with the individual needs of different customers? As a result, companies are pushing the limits on where, when, and how they connect with customers.

Customer Experience 52

Customer Experience User Testing User Friction Analytic Tools 52

Userpilot

NOVEMBER 22, 2022

A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. A user persona is a fictional character whose characteristics and goals mimic those of your ideal customer. User segments are relatively high-level categorical classifications of groups of people.

User Testing 95

User Testing Research Software Customer Experience Feedback Software 95

The Product Coalition

FEBRUARY 15, 2019

Monthly active users (active users are the ones who interact with your product in some way) Retention: 1. Returning customers?—?customers customers who did more than one purchase 2. Average revenue per user/month 2. Customer Lifetime Value Referral: 1. Users who referred other users 2.

Data Visualization 75

Data Visualization Analytic Tools User Friction Customer Feedback 75

Bain Public

JANUARY 11, 2022

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). Do you validate the pain point and place it in a parking lot for triage? But how you handle these requests is where it matters. We all make mistakes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

The Product Coalition

AUGUST 25, 2020

Digital Transformation: That’s Relevant for Every Business Startups, small businesses, medium-sized ventures, and large corporations?—?none To make things easier for you, we have already conducted this analysis and are sharing our insights into Singapore’s digital transformation market. PsiberTech Solutions Min.

Research Software 83

Research Software Feedback Software Consulting Artificial Inteligence 83

Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Some companies prefer to organize their teams around product managers with specialist skills , like growth or data analysis. What are the key positions in product teams?

Analytic Tools 85

Analytic Tools Feedback Software Research Software Product Research 85

UX Studio: Product Management

OCTOBER 9, 2021

Our participants included: A user researcher at a Budapest-based multinational telecom company. Their team was previously fully in-person, and their customers range from younger to older, from digitally mature to less tech-savvy people, who were difficult to reach with remote research methods. Here is what we found .

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Bain Public

NOVEMBER 21, 2022

This includes everything from the definition of the problem, the coverage and quality of the data set and its analysis, to the presentation of results and the follow-up. As a trial run of a new segment we are experimenting with, we interviewed Abigail to get her reflections on some key points that were brought up at the conference.

Research Software 52

Research Software B2C User Testing Customer Experience 52

Mind the Product

AUGUST 15, 2018

Today, however, I’m the Chief Product Officer of a small digital advertising startup, making difficult product decisions and helping the company to grow. This was the situation at 130-year-old fashion house Jaeger, which I joined to help set and deliver its strategy for the next few years. Questions included: Who are our customers?

Reporting Tools 73

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 73

Sachin Rekhi

JUNE 20, 2016

As product managers are often seen as defining the what for their product, they are responsible for driving the roadmap for an existing product to build ever more useful, usable, and delightful experiences to serve the needs of their target users. A Few Words of Advice.

User Testing 164

User Testing Customer Experience Analytic Tools Product Research 164

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

JUNE 30, 2023

They blend strategy and creativity in their user-friendly designs. San Francisco, CA $100 – $149 / hr Digital Design, Integrated Marketing, Brand Strategy, User Research, Web Development, Interaction Design Niftic Agency Niftic is a smaller full-service design agency working with brands all over the world.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

JULY 14, 2021

We hope this article will help you better understand what the leading companies in design thinking do and how to choose the most suitable design strategy firm to partner with. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. Mario has to come face to face with Timechain’s customer problems, including their worst realities and pain points when using the Timechain financial and crypto trading tools. This training process sets them up for success!

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

UX Studio: Product Management

DECEMBER 7, 2022

This specialization means that we have a deeper understanding of user needs that can help businesses make user-centric decisions. . Our usability research expertise can help you identify pain points, user needs, and opportunities for better UX solutions. Competitor Analysis. Customer Discovery.

User Testing 52

User Testing Research Software Product Research UX 52

ProductPlan

MARCH 14, 2023

Who’s the customer for healthcare product managers? Patients may seem like the customer, but unless you’re selling an over-the-counter product strictly through retail channels, they’re seldom making any of the purchase decisions. Financial analysis and reporting skills will also come in handy here.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52