Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. Hailing from a family with a strong tradition in law enforcement, stepping into the tech field was an entirely new path for her.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ is also a serial entrepreneur, co-founding a healthcare technology company as well as a product development and talent management consultancy. Kanban boards, scrum masters, story points, development velocity, and so on. . Episode 67. With host JJ Rorie.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Userpilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Some of the key takeaways from these conversations: It’s never too early to start using product analytics to learn (and be able to show) how people love to use your product. Do people love this thing?

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Amplitude

MAY 17, 2017

The world of analytics is full of red herrings and false paths. Your web analytics team comes to you with a surprising revelation. A law to avoid red herrings in analytics Click To Tweet. Twyman’s Law and its audience research origins. Tony Twyman is regarded as one of the pioneers of audience research.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

PMLesson's Ace the PM Interview

JUNE 10, 2020

As Peter Thiel, founder of the data analytics company Palantir Technologies, once said, "'big data' really means 'dumb data.'" As such, machine learning and other types of statistical modeling are a powerful tool in the data science arsenal and are used extensively by every data scientist.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. The reasons why customer service fails. So what are the reasons why customer service fails.

User Testing 69

User Testing Customer Experience User Friction Data Visualization 69

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. We take care of our team. WHY FEEDLY? Massive opportunity. INTERESTED?

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

PMLesson's Ace the PM Interview

JULY 12, 2022

Do whatever research it takes to find their real name and always use that instead of generic openers like “Dear Hiring Manager” Open with a paragraph that demonstrates a connection between you and the company, your interest in the position, and how you're qualified.

Product Manager 52

Product Manager Product Management Technical Review Data Visualization 52

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. What is Alternative Futures Analysis? The image below shows you what this would look like.

Technical Review 187

Technical Review Analytic Tools Research Software Development Team Review 187

Bryce York

NOVEMBER 27, 2016

” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Imagine you ask someone on your team to build an email campaign to promote a new feature. Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools Onboarding KPIs 52

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40