Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Data Visualization

UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Accessibility: Inclusive design embraces diverse learning styles and needs.

Feedback Software

Userpilot

JULY 19, 2025

As a product manager, I’ve come across all the common obstacles to creating personas. In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. Series B, 120-person SaaS on AWS”).

User Testing

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1.

Research Software

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

Analytic Tools

Userpilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?

Feedback Software

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. Basic analytics (e.g., You have the goals, now get the tool that makes it easy.

Analytic Tools

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy? How do you go about it?

Analytic Tools

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Analytic Tools

Userpilot

JULY 22, 2025

Based on user behavior and in-app actions. With Userpilot, you can move beyond static email campaigns and leverage in-app messaging triggered by user behavior. To make that happen, onboarding teams often have to stitch together a patchwork of tools. Personalizing communication based on user behavior. Customer data in Salesforce.

Onboarding KPIs

Userpilot

JULY 12, 2025

Email sequences and support docs We have some basic in-app checklists We don’t have a formal process How do you announce new features to drive adoption? Mainly through email newsletters In-app, but it’s one-size-fits-all We struggle to announce features effectively How do you identify why trial users don’t convert?

Data Visualization

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. Starts at $299/month for 2,000 MAUs Appcues – Best tool for mobile onboarding automation.

Data Visualization

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs. In-app announcements. Basic analytics. No AI-based user sentiment analytics.

Analytic Tools

Userpilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. It connects to tools like Segment, Amplitude, or Mixpanel.

Data Visualization

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

Analytic Tools

Userpilot

FEBRUARY 13, 2025

Data visualization tools help turn your messy spreadsheets into clear, interactive insights. Because product analytics should be easy and accessible for everyone, not just data experts. So where do you find the right tools? What are data visualization tools? How do data visualization tools help product teams?

Data Visualization

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? The solution isn’t a bigger marketing budget.

Analytic Tools

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? The solution isn’t a bigger marketing budget.

Analytic Tools

Userpilot

JUNE 25, 2025

Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience. Take Canva, for instance.

Analytic Tools

Gainsight

JUNE 25, 2025

. “Think about those meaningful moments, where customers might be talking and engaging, that you could take advantage of: work where they are working, educate them where they are asking to be educated,” says Johnston. Don’t underestimate the power of in-app engagement, Johnston notes.

Analytic Tools

UX Planet

FEBRUARY 6, 2025

To address this gap, Fintech companies and neobanks have transformed the financial services landscape by launching apps that break away from traditional banking approaches. These platforms are not only distinguished by their vibrant, authentic and eye-catching interface designs but also by their innovative approach to customer engagement.

Banking

Messages that Matter

JULY 11, 2024

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem. What is a position?

Differentiation

Userpilot

MAY 17, 2025

In the early 2000s, going online meant sitting at a desk, when apps were websites, and people had more time. However, by 2020, we began spending 2x more time on mobile apps than on desktops because its faster and easier. What makes mobile app onboarding different? Today, users expect to get value in seconds, not minutes.

Onboarding KPIs

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. This contextual in-app guidance will help users navigate your app better and drive product adoption.

Onboarding KPIs

AB Tasty

JULY 3, 2025

From CEOs and Founders to CRO Managers and more, these experts share the lessons they’ve learned throughout their careers in experimentation at top tech companies and insights on where the optimization industry is heading. Elissa went on to spend eight years at Amazon, holding roles across marketing, program management, and product.

User Testing

Userpilot

DECEMBER 31, 2024

An in-app resource center is crucial to delivering a top-notch self-serve experience. Also, you can use it to drive customer success and build loyalty through on-demand in-app support. Userpilots knowledge base integration supports various other platforms, too. Userpilot resource center analytics. moment faster.

Embedded Analytics

Gainsight

FEBRUARY 27, 2025

Jasmine Reynolds, Enterprise Customer Success Manager at Appfire Flow Jasmine Reynolds began her career in pharmaceutical and medical device sales, where she spent nearly a decade honing her skills in relationship management and strategic growth. Cummings III, CEO at Dataplant and Director of Education at Gen AI Works Samuel J.

Data Visualization

Userpilot

MARCH 30, 2025

The Pendo Mobile feature is good at what it intends to do: improve the mobile app experience. But is it really worth it for product management? Pendo for mobile apps: An overview Pendos mobile feature is designed to help businesses understand mobile user behavior and engage them effectively. It includes: Carousels.

Data Visualization

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs

Userpilot

MARCH 30, 2025

A great user onboarding experience shouldnt stop at your web app. With Userpilots mobile onboarding , you can create native-feeling in-app experiences that are quick to launch and dont need developer handoffs. Userpilot for mobile onboarding Userpilot helps you manage both web and mobile onboarding in one place, with no code required.

Data Visualization

UX Planet

JUNE 30, 2025

These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion).

Data Visualization

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. If there is one field that could benefit from human-centred, as well as educated professionals, it’s that one — think of it as applying dark patterns for the public good, like white-hat designers for democracy.)

User Testing

Gainsight

NOVEMBER 22, 2024

We’re thrilled to announce that Harri , the all-in-one human capital management platform for the hospitality industry, has officially become our first four-product client in Europe by launching their customer community. With Gainsight Customer OS, we’re able to listen, engage, educate, and empower our customers in a way that scales.

Feedback Software

Userpilot

JUNE 29, 2025

While most of SaaS onboarding happens inside the app, new customers’ first point of contact with your company is usually an onboarding email. In this article, I’ve analyzed 12 real-life emails from successful SaaS companies. Based on these criteria, I’ll break down 12 onboarding emails from top SaaS products, including: 1.

Onboarding KPIs

Userpilot

JUNE 30, 2025

At times, even a great in-app onboarding flow isn’t enough. You’ll also learn how to build your full sequence using user onboarding software like Userpilot, so you can turn more signups into engaged, paying customers. I always make sure the onboarding email complements the in-app experience. I’ve been there.

Onboarding KPIs

Arkenea

JULY 9, 2025

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Epic implementation represents far more than a simple software installation. The business impact of successful Epic implementation extends beyond technology adoption.

Reporting Tools