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This week on Productside Stories, host Rina Alexin sits down with Abner Rosales , Senior Director of Product Management Analytics at Experian. Abner dives into governance strategies and the importance of validating user needs to avoid costly mistakes. Insights into balancing innovation with governance and end-user needs.
So, how do you get started with product analytics ? In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. How to apply actionable metrics to different SaaS business stages. What is product analytics?
This unique combination developed both her analytical thinking skills and her ability to question assumptions – capabilities that would later prove valuable in her product career. The company operated a softwareplatform for their call center, managing customer communications while ensuring compliance with state regulations.
Before we dive into the highlights… Want the full, enhanced recap with strategy tools you can use right now? It’s about visibility, alignment, and the ability to operate within complex systems. Here’s what came up: Understand process debt versus governance bloat. Know when to lead, follow, or reframe the system.
When your company adopts multiple SaaSsolutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.
Reveal Embedded Analytics For SaaS companies, user growth should accelerate success, not burden your analytics infrastructure. Yet for many SaaS leaders, BI costs surge faster than customer acquisition, and legacy systems struggle to cope with growing data volumes and concurrent user demands. The result?
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. However, successful outsourcing requires clear processes, robust governance, and careful partner selection. What Is Outsourced Software Product Development?
Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. However, delivering that experience inside a software product or platform is not easy. However, delivering that experience inside a software product or platform is not easy.
Experience building 0-1 products, platform/ecosystem products, or marketplaces. The Ads Platform team builds the advertising systems and integrations that power the delivery of ads using Netflixs world-class content delivery ecosystem. Those with experience in enterprise-level AI platforms.
Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . Predictive analytics : Platforms like Crayon and Similarweb use machine learning to forecast market trends and competitor moves. And no, this isn’t about replacing PMs.
When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? moment faster.
AI is revolutionizing product development in ways no technology has before. Beyond IDEs (integrated development environments), it will integrate across the software development lifecycle (SDLC), with AIOps optimizing CI/CD pipelines and project management tools providing predictive insights for resource allocation and task prioritization.
This article provides an in-depth and honest review of the platform. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. WalkMe Mobile is a part of the WalkMe platform built specifically for mobile apps. Lets dive in! What is WalkMe Mobile?
Our solution: AI-powered automation As the makers of many popular Atlassian apps like Just Add+ Embed Markdown, Diagrams & Code for Confluence and Notification Assistant for Jira Email , the volume of keyword-relevant threads to monitor is quite high. Heres what happened. This work was largely completed during my spare time.
From drug discovery to predictive analytics, AI is driving unprecedented efficiencies across business functions. How AI is used in life sciences AI has shifted from being a futuristic concept to a practical, indispensable tool for life sciences companies. Key to its value is AI's ability to learn and improve over time.
Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. The post Celebrating Black Voices in Customer Success With Gainsight appeared first on Gainsight Software.
Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.
These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion).
Reveal Embedded Analytics Your engineering team is shipping fast. It’s often still stuck in a silo, delivered through disconnected tools, legacy portals, or time-consuming handoffs. Most enterprise business intelligence platforms were never designed for in-app use. Embedding analytics isn’t an enhancement.
Theyre not in control of userresearch Writing product specs, buying software and working with suppliers is relatively easy: everyone involved either works for you or with you, and everything is a known quantity you cancontrol. Research also save money, as its easier to fix a prototype rather than a fully coded solution.
The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.
SEO Analyse performance data, optimise for search engines, and iterate on content based on analytics. Governance Maintain and evolve content within content management systems (CMS) to ensure consistency and scalability. Source: jasdeogan.com The problem with ‘Content’ in our title Words are a powerful tool.
Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Epic implementation represents far more than a simple software installation. The business impact of successful Epic implementation extends beyond technology adoption.
Software vs. Data Engineering Interviews At a high level, both software and data engineering interviews follow a familiar structure. ℹ️ Some organizations, such as Meta , have separate data engineering and software engineering loops. You could go through both in the same year without interviewing conflicts.
EHR revenue cycle management represents far more than simply connecting clinical and billing systems. When properly implemented, integrated EHR-RCM systems can reduce administrative costs by 25-40%, improve clean claim rates from industry averages of 75-85% to 95-98%, and decrease days in accounts receivable from 55-65 days to 35-45 days.
Technical Expertise with Business Context : Balances technical skills (cloud, data tools, APIs) with business impact, showing how technical contributions drive operational improvements and cost savings. Data Reliability & Security : Implements monitoring, validation, and governance practices to maintain data integrity and security.
The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.
The solution? The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. In 2025, US businesses face unprecedented challenges finding affordable, quality tech talent.
Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.
Advanced Analytics and Reporting 17. According to recent healthcare technology surveys, patients who receive encouragement from their healthcare providers to use patient portals show significantly higher adoption rates compared to those who receive no guidance. Online Appointment Scheduling 2. Secure Messaging 3. Payment Management 5.
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
Data is the engine for SaaS, but without data analyticstools , your SaaS team will not be able to make sense of the data. The right set of SaaSanalyticstools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?
The most successful brands use behavioral analytics to help their marketing, customer service, product, and operations teams drive incredible ROI for their companies. To understand what behavioral analytics is, we have to discuss behavior data. What is behavioral analytics? Why is behavioral analytics beneficial for the company?
Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As we increasingly depend on digital solutions, the environmental impact of this reliance becomes more apparent.
Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?
You can get the answers you need simply from product management analyticstools. To help you know which tool to use, this article will cover the ten best product analyticstools. TL;DR Product analyticstools analyze user interaction, preferences, and engagement with a product.
What are the best product analyticstools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analyticstools, their pros, cons, and most suitable applications.
Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.
When it comes to boosting your product growth , user analyticstools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? What is user analytics? Google Analytics).
In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Practical Ways of Understanding Systems. As soon as a system is understood, we can try to change or improve it. Systematic Improvement.
Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.
Generally, a person uses platforms for live streaming, starts the stream, and invites others to watch it happening instead of a pre-recorded video. ➡️ CDN Distribution And Caching After the segmentation is done, these files are cached on the CDN servers of the streaming platform. What Is Live Streaming? Let’s get to know them here.
If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. Unlike traditional data analysis methods, self-serve analytics equips everyone in your organization to explore data and take the right actions in real time. Choosing a good business intelligence tool.
Marketing analyticstools are a product marketing manager’s best friend. In this article, we cover: What are marketing analyticstools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. What are marketing analyticstools?
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