Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs. What is a Product Marketing KPI metric?

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Onboarding KPIs Analytic Tools Feedback Software Product Marketing 95

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. Unlike Heap and Google Analytics , Userpilot offers teams tools to act on the insights from their cohort analyses. Check Userpilot analytics !

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs? Net Promoter Score.

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Onboarding KPIs Data Visualization Reporting Tools Customer Experience 92

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. You’ve probably seen many business subscriptions getting canceled after an email goes out to your team (“Anybody still using this tool?”). Send message.

Data Visualization 120

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 120

Mixpanel

OCTOBER 17, 2022

We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Using product analytics to power smart, lean growth at Immobiliare. Putting product analytics into action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. If you’re going to keep up with the rapid changes and challenges, you need to know what’s going on in your app at all times. That’s what real-time analytics tools can provide. What is real-time analytics?

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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ChatGPT Data Visualization Onboarding KPIs Research Software 90

Userpilot

JUNE 15, 2022

Learning to differentiate between the two can help you understand your SaaS business in greater depth and drive customer retention. The median NRR rate for public SaaS businesses is 114%, whereas, for private companies, the rate is between 60% and 148%. Then you can improve in-app experiences to reduce churn and downgrades.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can.

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Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

MAY 14, 2019

Apps fill our busy lives and make our personal and professional lives easier. However, we all have had a love-hate relationship with certain apps at some point in time, sometimes making us falling short of converting into a paid user. Looking from a product manager’s perspective, the most critical KPI for any app is its conversions.

Analytic Tools 60

Analytic Tools Customer Experience Product Research Data Visualization 60

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a PM responsible for your company’s new business messaging and collaboration product. You’ve probably seen many business subscriptions getting cancelled after an email goes out to your team, “Anybody still using this tool?”. Send message. A lofty goal! Adjust settings.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

The Product Coalition

FEBRUARY 14, 2023

A useful approach to providing clear business context is to build and maintain a KPI Tree, which is an easy-to-understand map of all the key KPIs rolled up from the lowest level to the top-line metrics (e.g. Consider using tools like DBT Cloud so that metrics models are modular (i.e. re-usable) and backed by tests.

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Data Visualization Customer Feedback KPI Customer Experience 142

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . Product Analytics: Prove the Impact of Digital Products and Automate Key Insights.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

The Product Coalition

JULY 1, 2019

In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. Each message sent is therefore an increment of value.

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KPI Data Visualization Workshop Analytic Tools 93

The Product Coalition

JULY 8, 2020

It’s time to stop passively observing your analytics and start engaging your users. The data you can use in your daily job is either operational (analytics) or experiential (feedback). First things first, what’s the problem with Analytics data? With Google Analytics, Paul sees behavior changes based on past updates.

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Analytics features.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Revulytics

JANUARY 29, 2020

As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics have become an increasingly reliable KPI to measure customer, product, and company health. While this has long been the case for SaaS it is becoming increasingly important for B2B on-premise software, too.

Customer Experience 70

Customer Experience Data Visualization Onboarding KPIs Customer Feedback 70

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Why should product managers care about analytics, and where should it fit into? Why should product managers care about analytics, and where should it fit into?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

The Product Coalition

SEPTEMBER 9, 2022

As companies usually have many different KPIs, maintaining or growing customer retention is a key KPI that each business commonly shares. You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? How do I measure my retention rate?

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Feedback Software Analytic Tools User Testing Data Visualization 122

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Gainsight

FEBRUARY 20, 2019

Gainsight PX is a product experience platform that helps users find value in the features you worked so hard to create. Increase adoption through easy-to-use, in-app engagements and fuel your roadmap with data-driven user insights. After this initial announcement is made, Product then sets up in-app guides. SCHEDULE A DEMO.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

Userpilot

APRIL 19, 2022

Looking for upselling examples that you can apply in your SaaS to drive growth with account expansion ? Upselling for SaaS requires engaging with your users at the right moment with the right in-app message. Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers.

Analytic Tools 89

Analytic Tools Onboarding KPIs User Testing Customer Experience 89

ProductPlan

NOVEMBER 20, 2020

Especially since onboarding is about people as it is about software, it’s not just the friendly pop-ups and helps documentation. This can be as seemingly minuscule as making it easier to issue credentials or better in-app prompts for newbies. Accounting. Dead ends and bailouts.

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Onboarding KPIs User Testing Customer Experience Product Research 53

Userpilot

OCTOBER 3, 2023

Wondering what customer journey KPIs align with your business goals? Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. This article will explore 15 essential customer journey KPIs that help you better understand your customers and make data-driven strategies.

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Onboarding KPIs Customer Experience User Testing Customer Feedback 99

Userpilot

JANUARY 23, 2023

To hit the targets, customer success managers should incorporate initiatives such as: – Track product usage patterns and proactively prompt engagement with in-app flows. – Contextually prompt upgrades with in-app messaging. ” KPI vs. OKR. Here are some best practices for SaaS.

Feedback Software 80

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 80

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics? What is Product Analytics?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 65

Roadmunk

OCTOBER 12, 2017

Listen to it below: For context: As a company that builds roadmapping software for product people, we’re immersed in the product community. Inga manages the team responsible for Squarespace’s analytics platform—which their clients rely on to get data-driven insights about their websites and e-commerce stores.

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Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Userpilot

SEPTEMBER 2, 2020

What are the best tools for user activation and feature adoption? Which tools do you guys use for user retention? What tools should I use to boost my feature engagement? so we thought – let’s collect the most helpful tools for each stage of the marketing funnels and user journey. Product Growth Tools: Activation.

Data Visualization 55

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 55

ProductPlan

OCTOBER 8, 2019

Whether or not this is a KPI your company is actively measuring, it’s still essential to the long-term viability of your product and business model. Some you’ll find from your data and analytics. The internal systems, education, and communication must embrace this approach too.

Customer Experience 47

Customer Experience User Testing Customer Feedback Onboarding KPIs 47

Userpilot

NOVEMBER 24, 2022

This article examines the RACE framework: what it is, why you should use it, and how to implement it in your SaaS. Goals in your analytics could include “Booked a demo” or “Signed up for the newsletter.” RACE is KPI-powered and based on a performance improvement process. In-app review request.

Feedback Software 95

Feedback Software Analytic Tools Framework Onboarding KPIs 95

Amplitude

JULY 11, 2019

I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Engineers include a KPI section with an Amplitude link where the rest of the company can see how the feature is being adopted by our users.

Data Visualization 66

Data Visualization Onboarding KPIs Government Customer Feedback 66

Mironov Consulting

FEBRUARY 6, 2020

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. It’s important to find KPIs that will provide insight into your business and help uncover underlying issues. And I entirely reject gross revenue as a company-wide KPI.

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B2B Enterprise Onboarding KPIs User Testing 118

Mixpanel

JULY 9, 2021

Product analytics isn’t just a “nice to have” tool to add to your stack of tech solutions that may or not help you grow. Like most everyone else in SaaS, I know that product analytics are helpful for growth—that’s why I started using Mixpanel five startups ago. And my hope is that it will help you, too.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

Userpilot

NOVEMBER 6, 2023

Increase upsells with contextual upgrade in-app messages. Userpilot can help measure customer growth and boost retention by tracking user behavior and creating proactive solutions to remove friction, reduce churn, and prompt feature discovery. Identify detractors and proactively reduce churn. How different metrics affect MRR.

Onboarding KPIs 83

Onboarding KPIs User Testing Feedback Software Analytic Tools 83

The Product Coalition

AUGUST 26, 2022

We have to simplify systems to make business decisions. The problem Decomposition is a classic approach to simplifying systems. That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. orders with better accuracy.

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Analytic Tools Research Software KPI Data Visualization 122