Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 6, 2025

Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. But if you ask me, theres simply no one-size-fits-all solution. Some tools are great for marketers, and others are for product or development teams.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As we increasingly depend on digital solutions, the environmental impact of this reliance becomes more apparent.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? Analyze user data : Dive into your product analytics to understand how users interact with your product.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MARCH 30, 2025

Creating a solid app is only half the battle won. Without measuring and aggressively improving the right mobile app metrics, youll struggle to stay afloat. Most apps experience 89.3%-98.7% churn within 30 days, and in-app purchase conversion rates are often below 5% for the small number of users who remain.

Analytic Tools 96

Analytic Tools Onboarding KPIs Research Software Data Visualization 96

Userpilot

JUNE 2, 2025

Nearly 60% of mobile teams still rely on self-hosted push tools. They trade short-term savings for long-term pain: no analytics, poor timing control, and zero personalization. If youre serious about building a mobile app, you cant afford to make such costly mistakes. One swipe, and your user is back in the app.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. You need clear goals, the right events, and analytics tools that fit your app’s journey.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. What is customer research in SaaS? This helps prioritize updates based on actual needs, not just assumptions.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. The SaaS market has increased from $31.5

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs. In-app announcements. Basic analytics. No AI-based user sentiment analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Read the article to know what it is?

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Product Innovation Educators

NOVEMBER 6, 2023

Before founding Viable, he held senior leadership roles in engineering, technology, and product. That report goes to the top-level leadership. Over time, we have gotten more sophisticated tools to identify different topics. ” These tools are much more helpful in analyzing large amounts of text.

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

MAY 7, 2024

What is an in-app messaging platform and why do you need it? In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Here are 10 of the best in-app messaging platforms in 2024! MoEngage is the best AI-powered in-app messaging platform.

Analytic Tools 104

Analytic Tools Feedback Software Reporting Tools Software Review 104

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? This comprehensive guide breaks down the top 10 platforms, comparing features, pricing, and benefits to help you make an informed decision. Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

NOVEMBER 28, 2024

As of now, session replay is only available for web apps. Installing it is a simple process and only requires that you have Mixpanel’s client-side SDK installed in your app. All you need to do is to head to the documentation and copy-paste one line of code. Automatic bug reporting (which Mixpanel lacks). Mixpanel pricing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Feedback 105

Userpilot

AUGUST 30, 2024

What analytics features does WalkMe support? You will also discover three alternatives to WalkMe and learn about their analytics capabilities. The WalkMe Insights platform forms the core of WalkMe analytics. The specific analytics features available differ between the customer and employee onboarding solutions.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. Starts at $299/month for 2,000 MAUs Appcues – Best tool for mobile onboarding automation.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. And that’s why the customer experience software solutions you choose matter greatly. But what are they all about, and which ones should you choose for your SaaS platform? Here’s all you must know.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JANUARY 31, 2024

You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105