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10 Ways Customer Data & Machine Learning Can Enhance Customer Experience

Userpilot

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. And just like that, we’re at it again.

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Product Management Trends 2024: 11 Predictions for a Successful Year

Userpilot

That’s what our article explores! Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

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Explicit vs Implicit Tracking: The Pros and Cons Explained

Userpilot

Two methods of tracking customer data are implicit data event tracking and explicit tracking. This article will help you understand the explicit vs. implicit tracking debate and which is right for your needs. TL;DR Explicit event tracking monitors specific user actions on digital platforms to understand behavior and guide improvements.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Once deployed auto-tuning or manual-tuning can be further used to tweak the system to any exceptional needs.

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

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14 Data Analytics Trends for 2024: What You Can’t Ignore

Userpilot

In this article, we’ll explore the data analytics trends that are not just novel or talked about a lot but those that are changing the way we see and utilize data. Augmented analytics : Automates data processing tasks with AI and machine learning, making analytics more accessible and efficient for both experts and non-experts.