UX Studio

SEPTEMBER 6, 2023

Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers. Now, in this article, we’re sharing with you the tips we collected during years of hard work. Think of it as your compass for navigating the world of B2B research.

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User Testing Customer Feedback Research Software B2B 59

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. Search Amazon for customer reviews on industry-related products or books. Who could forget Phoebe Buffay’s rendition of Elton John’s “Tiny Dancer” or comedian Peter Kay’s review of songs he’d been hearing wrong for years ?

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. With Userpilot, you can apply these strategies without having to code. You can tell customers are developing a positive relationship with your product when they become active users.

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User Testing Feedback Software Research Software Analytic Tools 96

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? Read along to learn how you can develop and implement this! Signing up to use your software is just one step you expect a SaaS customer to take. We got you covered!

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Usersnap

MARCH 16, 2023

This article will help you understand (or remind you) what a B2B2C business model is, and learn how POM navigated its industry’s challenges successfully by understanding their customers’ needs. Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

JUNE 25, 2022

Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! Code-free onboarding flows and a lot of native integrations + employee onboarding features for 3-rd party tools are the biggest upsides of Whatfix. Whatfix Reviews. What is Whatfix.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

The Product Coalition

FEBRUARY 15, 2021

Shall I notify you about articles like this one? Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong. All startups built double-sided marketplaces, serving B2C as well as B2B customers. including Scrum as a framework?—?work work in a fast-growing startup. There seems to be a belief?

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Agile Startups Technical Review Software Review 178

Product Talk

DECEMBER 7, 2022

For the purposes of this article, we’ll start by creating a narrow definition of what a customer interview is and what it isn’t. For the purposes of this article, the following activities are not customer interviews: Usability tests or prototype tests or any other customer conversation about potential solutions.

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User Testing Reporting Tools Customer Experience Research Software 197

The Product Coalition

JUNE 28, 2020

It was supposed to be an in-house product to deploy digital Ads for clients but my documentation was tampered with along the line and the product became a B2B (Agency to Client/Agency to Ad Channels/DSPs) model. After months of nightmares, documentation, reviews and lots of testing. Let’s start building ??

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Data Visualization Technical Review Software Review Product Management 131

The Product Coalition

MARCH 23, 2022

The article discusses an approach to solving the “Cheaper/Faster/Better” problem from the lens of Vertical Integration. I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different.

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Startups Fractional CTO Technical Review Software Review 128

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

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B2B User Testing Technical Review Customer Feedback 60

Alchemer Mobile

JULY 30, 2019

Twice a month, Apptentive sends out a newsletter highlighting some of the biggest news stories related to customer experience trends, VOC, mobile marketing, app development, and product management. Here are the top 14 articles from the month of July. __. via Forbes]. 9. 12 Product Management Myths.

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Customer Experience User Testing Feedback Software Customer Feedback 138

Product Talk

NOVEMBER 16, 2022

Today, we’re excited to announce another new development for Product Talk and yet another way we’re scaling our impact: We’ve expanded our pool of instructors. We’re excited to announce another new development for Product Talk and yet another way we’re scaling our impact: We’ve expanded our pool of instructors. Tweet This.

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Feedback Software Reporting Tools Product Research User Testing 130

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security.

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Product Research User Testing Engineering Testing 232

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Vikas started his career as software developer with Siemens.

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Analytic Tools Research Software CTO Coach Development 107

Userpilot

OCTOBER 4, 2022

In this article, we’ll cover: What growth loops are and what makes them so effective. The AARRR framework is important for B2B SaaS because it helps you nail down strategies to optimize every stage of the funnel starting from user signs, while also informing you of leaks in your funnel where conversion rates are low.

Customer Experience 97

Customer Experience User Testing Onboarding KPIs Software Review 97

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness.

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Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. Product strategy not actionable Despite the efforts invested in crafting product strategies, they often fall short due to their lack of actionability. If you don’t do it, you’re going to build software or features that nobody uses.

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Feedback Software Analytic Tools Product Research User Testing 89

Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Do you follow any product manager blogs?

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Userpilot

JANUARY 9, 2023

These are just a few of the questions we explore in the article. Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Customer and market research that goes into building product personas also drives feature development.

Feedback Software 89

Feedback Software Research Software Analytic Tools User Testing 89

Product Innovation Educators

JULY 17, 2023

Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management. I have a new article coming out on expected commercial value, which builds likelihoods into the business case. How do you estimate likelihoods?

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Telecommunications Research Software Feedback Software User Testing 94

Userpilot

JULY 16, 2021

A simple Google search will lead you to numerous articles listing every possible metric out there. In this article, we’ve compiled the key metrics for your SaaS product that help you measure customer satisfaction, user activation, retention, product adoption, and growth. Inform product development. Help decrease churn.

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Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

Product Talk

JULY 19, 2023

If you’re a product person, you’ve developed a set of skills that help you in your job. During her time at Wayfair, Jenny mostly worked on B2B products, building complex tooling for interior designers, contractors, and builders.

Analytic Tools 174

Analytic Tools Product Research Customer Experience User Testing 174

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. Let’s dive in!

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User Testing Feedback Software Research Software Customer Experience 94

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. Question Time Thanks to Scott McLeod, Flickr If you want to skip to a specific question, hit the link to view on the original article. Q4: Product Development: Speed vs. Quality.

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Feedback Software User Testing Customer Feedback B2B 60

Userpilot

NOVEMBER 2, 2023

This is the main question we explore in the article. Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. How is marketing-led growth different from product-led growth and sales-led growth?

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Feedback Software Analytic Tools Research Software User Testing 92

Userpilot

AUGUST 20, 2022

“Customer love” is the last thing you think about in a B2B SaaS environment. Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. Use emotional design and messaging to develop brand consistency. Positive reviews. Stick around and become loyal.

Feedback Software 85

Feedback Software Customer Experience Customer Feedback User Testing 85

ProductPlan

MARCH 4, 2022

Note: We’ll assume your company sells B2B SaaS software. Let’s say that when you drafted the bio for your persona, you had learned that the typical user of your B2B app would be using it in an office. Note: If you’re selling B2B products, you probably have different messages for your user persona vs. your buyer persona.

Customer Experience 84

Customer Experience Customer Feedback User Testing Feedback Software 84

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. This article will decode the four most commonly used quantitative WTP methods and provide a template of questions you can use. Of the 60 software companies we surveyed, only eight said they used it.

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Data Visualization Product Research User Testing Research Software 105

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

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Research Software Analytic Tools Feedback Software User Testing 81

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Besides, we answer the following popular questions in this article: How much does it cost to work with a Webdesign Wien agency? How to choose the most suitable design company in Austria?

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Research Software User Testing Customer Experience Data Visualization 81

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

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Software Review Weak Development Team User Testing Customer Experience 64

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. It will take a lot of your time to review and assess every company’s website manually. A full-service web development firm based in Sacramento.

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Research Software User Testing Technical Review Product Research 77

PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. Successful solutions architects and solutions engineers have a highly valuable skillset with a mixture of technical knowledge, communication skills, and B2B sales expertise. Think of this as the way a software system interacts with other systems/ people.

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Research Software Feedback Software Technical Review Software Review 52

The Product Coalition

JUNE 17, 2020

A content management system (CMS) is a software application that can be used to manage the creation and modification of digital content. leave it to your web developers and marketing team,?—?but Sell and Promote Your Digital Store Forrester reported that B2B eCommerce will reach $1.2 of all B2B sales in the US by 2023.

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Customer Communications Feedback Software Reporting Tools Technical Review 78

Userpilot

APRIL 23, 2021

In this article, we’ll take a quick look over what a user persona is and how to create one. Benefits of user personas B2B SaaS User Persona Examples B2B SaaS Examples with Multiple User Personas – Userpilot, ActiveCampaign, Kontentino 1. B2B SaaS User Persona Examples. ActiveCampaign.

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Analytic Tools Feedback Software Research Software User Testing 98

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. based on 19 reviews on Clutch.co. They are also flexible in terms of development costs. and Facebook. score on Clutch.co

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