Userpilot

SEPTEMBER 29, 2022

In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. This data makes it easier to optimize product features and improve them to better the user experience. Growth hacking refers to any marketing strategy focused solely on growth. Let’s get started!

Analytic Tools 85

Analytic Tools Feedback Software Customer Experience User Testing 85

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 94

User Testing Analytic Tools Research Software Feedback Software 94

Userpilot

SEPTEMBER 23, 2022

A bad UI design will kill any chance you have of guiding users to achieve value with your product. In this article, we’ll cover: What is screen complexity? 10 actionable strategies to reduce screen complexity. One way to minimize perceived complexity is by personalizing the product experience.

Customer Experience 75

Customer Experience User Testing User Experience Data Visualization 75

Userpilot

DECEMBER 10, 2022

By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? How to identify user experience friction.

Customer Experience 90

Customer Experience User Friction User Testing Customer Feedback 90

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. What can a community do for a brand or product? She is a community strategist who designs and implements communities for brands. So this episode is about communities.

Branding 96

Branding User Testing Customer Experience Customer Feedback 96

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. But look no further! Calendly gamification example.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

NOVEMBER 14, 2022

This article discusses customer marketing, its importance, types, and the best customer marketing strategy for your SaaS business. Product marketing strategies focus on optimizing the product and its usage while customer marketing strategies focus more on creating user segments and marketing to those segments effectively.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience User Testing 90

Userpilot

MAY 1, 2024

Creating outstanding product experiences is essential for boosting user engagement , enhancing core feature adoption, and improving overall retention. This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. It’s also not the same as user experience.

Customer Experience 81

Customer Experience Feedback Software Analytic Tools Product Research 81

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. This article examines the concept of trust in UX design and its importance. What is user trust? Why is user trust important in UX?

User Testing 88

User Testing Customer Feedback Customer Experience UX 88

Userpilot

MARCH 20, 2024

You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth. What is a monetization strategy?

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Userpilot

OCTOBER 4, 2022

Looking for some customer retention examples to inspire your strategy? In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. Read on to see what they’re doing right and why their strategies are so effective. Trello did it when they got to 10 million users.

Feedback Software 87

Feedback Software Customer Experience Customer Feedback Data Visualization 87

The Product Coalition

MARCH 11, 2018

Interesting article showcasing the importance of responsive web products, detailing statistics on the reach of responsive products, and what strategies to adopt in order to produce effective Products of that nature. A story simply needs to convey to the end-user how their problem can be fixed by your site’s solution.

Article 68

Article UX User Testing Magazine 68

Userpilot

JANUARY 9, 2023

As the digital landscape gets increasingly crowded, with more brands fighting for the same customers and target audience, a micromarketing strategy may be just what you need. When done correctly, it drives brand awareness, boosts sales, and customer retention , and, ultimately, stimulates profit growth. What is Micromarketing?

Research Software 84

Research Software User Testing Strategy Customer Experience 84

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A customer activation strategy is about devising the most effective customer journey in pursuit of that aim.

User Testing 81

User Testing Customer Experience Customer Feedback Data Visualization 81

Roman Pichler

NOVEMBER 1, 2022

Listen to the audio version of this article: [link]. If you say yes to every request, you are in danger of creating a Frankenstein product—a product that is a collection of unrelated features, offers a weak value proposition, and gives rise to a poor user experience. 1 The Product Roadmap is a Feature-based Plan.

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Roadmap Weak Development Team Customer Experience Reporting Tools 313

The Product Coalition

DECEMBER 11, 2023

Here are key reasons why businesses should consider leveraging AI for content creation: Better decision-making and ROI: Leveraging AI’s descriptive and predictive analytics enhances decision-making processes, maximizing ROI through informed content strategies. This strategic advantage enables them to maintain a competitive edge in the market.

Data Visualization 120

Data Visualization Artificial Inteligence Analytic Tools Research Software 120

Alchemer Mobile

AUGUST 31, 2023

Many businesses find mobile apps an essential component of their marketing and retention strategy. Such interactive elements not only enhance the shopping journey but also create memorable brand interactions. As mobile e-commerce grows, many brands have recognized the power of applications to earn revenue from customers.

Feedback Software 113

Feedback Software Analytic Tools User Testing Customer Feedback 113

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Use cohort tables to understand how different user segments engage with your product, then improve. The longer it takes for users to experience value, the more likely they'll churn.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 93

B2B Feedback Software Product Marketing Customer Experience 93

Userpilot

DECEMBER 3, 2022

They are also essential for improving user experience and reducing churn, which makes your product more profitable than ever. If you want to start tracking customer satisfaction and understand your users’ sentiments in-depth, this article is for you. How satisfied were you with this article? Let’s go!

Customer Satisfaction 95

Customer Satisfaction Customer Experience Onboarding KPIs Customer Feedback 95

Userpilot

DECEMBER 19, 2022

This makes customer retention an important performance indicator for any business strategy. This article breaks down all there is to know about customer retention and how to calculate your customer retention rate. It also dives into twelve strategies to help you retain customers long-term. JTBD User segmentation.

Feedback Software 91

Feedback Software Customer Experience Customer Feedback Product Research 91

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. How can you capture the right user stories , for instance, if you are unsure who the users are and why they want to use the product?

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Userpilot

NOVEMBER 22, 2022

With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The seven-step process to create an effective customer education strategy. Use tooltips to increase product adoption by contextually showing users new features.

Education 87

Education User Testing Customer Feedback Customer Experience 87

Userpilot

NOVEMBER 19, 2023

It’s much easier to sell to existing customers than to win over strangers, but how exactly do you cross-sell to SaaS users? This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Why implement a cross-selling strategy? Book a demo to explore more.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Feedback Software 77

Feedback Software User Testing Customer Experience User Friction 77

Roman Pichler

APRIL 5, 2022

Listen to this article: [link]. For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. 1 Set an Objective. 4 Prepare an Agenda.

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Weak Development Team Product Management Product Manager User Testing 265

Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. Promoters are users who give you a score of 9 or 10.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

APRIL 29, 2024

These are the main questions the article tackles. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies.

Analytic Tools 83

Analytic Tools Research Software Feedback Software Product Research 83

Userpilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. There are four metrics to measure user adoption: user activation rate , feature adoption rate , product stickiness , and net promoter score (NPS). Why is user adoption important?

Analytic Tools 77

Analytic Tools Feedback Software Research Software Data Visualization 77

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. TL;DR Customer retention refers to the strategies and tactics used to build strong customer relationships and encourage them to continue using the product. What is a customer retention strategy?

Data Visualization 86

Data Visualization User Testing Customer Feedback Analytic Tools 86

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Research Software 59

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. That’s what we discuss in the article. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. What is a freemium strategy?

Feedback Software 76

Feedback Software Analytic Tools User Testing Strategy 76

UX Planet

DECEMBER 21, 2023

If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024. In this article, we delve into the cutting-edge technologies, styles, and tools set to redefine the digital experience, offering solutions and opportunities for growth.

UX 89

UX Analytic Tools Data Visualization Artificial Inteligence 89

AB Tasty

NOVEMBER 6, 2023

The combination of intense competition and rapidly evolving technology requires businesses to prioritize customer experience optimization (EXO) to stay ahead. The fact is, the cost of poor customer experience is high. According to a PWC survey, a third of consumers would stop using a brand they love after just one negative interaction.

Customer Experience 52

Customer Experience User Testing Strategy Branding 52

Userpilot

AUGUST 28, 2022

What is customer value and how you can use it to improve the actual value you deliver to your customers and establish brand loyalty? Moreover, it improves customer experience and boosts loyalty which, in turn, increases your customer’s lifetime value. How can you enhance your in-app experiences and boost customer value?

Feedback Software 102

Feedback Software Customer Feedback Customer Experience User Testing 102

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value.

Analytic Tools 83

Analytic Tools Feedback Software User Testing Data Visualization 83