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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

The article shares 20 actionable customer retention strategies for your SaaS! Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics. Wondering how to improve customer retention?

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23 Best User Experience Research Tools of 2024

Userpilot

This article will highlight 23 of the best UX research tools available in 2024. Slack is a leading communication platform that facilitates team collaboration through real-time messaging, file sharing, and integrations to enhance productivity. These dashboards can be easily shared with stakeholders to keep everyone informed and aligned.

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. The relevant features include: Management dashboards. What is WalkMe? Which features does it offer to product teams ?

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Self-Service Analytics 101 for SaaS Companies

Userpilot

This is the question this article explores, so if you’re after the answer, you’re in the right place. Self-service product analytics tools allow product teams to track product usage data without coding, visualize it in custom dashboards , and generate bespoke reports for easy analysis. Let’s get right to it!

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. You can include different content formats in your help widget —video, in-app flow triggers, webinars, articles, feedback, etc. Its help center feature is quite robust and allows you to embed articles seamlessly on any web page.

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Pendo vs Amplitude: Which is the Better Product Analytics Tool?

Userpilot

In our article, we aim to help you make the decision. Pendo Dashboard. For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Pendo vs Amplitude?

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Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. Drive upsells and cross-sells with contextual in-app messages. Online courses with certificates for extra motivation. And does it work with the product-led growth model? A resource center in Userpilot.